Job summary
We are looking for an enthusiastic and motivated candidate who has the relevant skills to become an integral member of the team. This is an exciting and challenging opportunity to work as part of a dynamic team in a busy inpatient setting.
Alexander House is a secure unit providing 24 hour care for up to eight men with a learning disability who exhibit challenging behaviour and who are detained under the Mental Health Act. The post holder will provider a comprehensive and efficient administration service to the Ward Manager and team.
Main duties of the job
You will be based at Alexander House in Mansfield. The main responsibility of the role is to undertake clinical administration work as required by the ward manager and team.
Duties of the role will include typing of correspondence minute taking of meetings, assist with the clerical duties involved in the admission and discharge of patients, source and collate information using Microsoft excel graphs and charts, update information to the patient database. The post involves liaising with service users, carers and other agencies and excellent communication skills are required. You will be expected to be a team player.
It is a requirement in applying for this post to possess excellent organisation skills, have a full knowledge of a range of business and administration procedures acquired through NVQ Level 3 or proven practical experience, be proficient in the use of IT systems including Microsoft Office, Excel, Outlook, Word, Database and internal systems including patient and staff information systems. A Good general education including English Language and Maths to GCSE or equivalent is required. Possession of a typing/word processing qualification is required and the ability to work on own initiative.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
To undertake clinical administrative work as required by the ward manager and team.
To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as required. Dealing with all telephone calls and associated duties in an efficient and timely manner.
To deal with patient and visitor enquiries.
To convene and attend regular ward meetings as required. Producing agendas and accurate minutes.
Support the ward manager with staff related tasks, such as sickness and annual leave recording on ESR.
To assist the ward manager with the necessary clerical arrangements involved in the admission and discharge of patients
Please note that this post may not meet the pay and skill level required for a Skilled worker visa
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
To undertake clinical administrative work as required by the ward manager and team.
To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as required. Dealing with all telephone calls and associated duties in an efficient and timely manner.
To deal with patient and visitor enquiries.
To convene and attend regular ward meetings as required. Producing agendas and accurate minutes.
Support the ward manager with staff related tasks, such as sickness and annual leave recording on ESR.
To assist the ward manager with the necessary clerical arrangements involved in the admission and discharge of patients
Please note that this post may not meet the pay and skill level required for a Skilled worker visa
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- Tying/word processing qualification to RAS/OCR 111 standard or equivalent level of experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable
Physical Requirements
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time.
- There is an occasional requirement to set up meeting/training rooms
Training
Essential
- Microsoft Office i.e. Database, Excel, Word
- Minute Taking
Experience
Essential
- Scheduling/Diary management
- Minute Taking
- Experience of working in a customer facing role.
- High Level Microsoft Office Software
- Previous experience of working in an office environment
- Ability to relate to a wide range of people
- Able to use own initiative within agreed protocols
- Ability to work as an effective team member
Desirable
- Experience of working within the NHS
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills
- Administrative skills
- Excellent telephone manner
- Good interpersonal skills
- Good numeracy and literacy skills
- Numerate
Contractual Requirements
Essential
- Ability to travel between venues
- Requirement to complete Mandatory Training
Values
Essential
- oAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Qualifications
Essential
- Tying/word processing qualification to RAS/OCR 111 standard or equivalent level of experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable
Physical Requirements
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time.
- There is an occasional requirement to set up meeting/training rooms
Training
Essential
- Microsoft Office i.e. Database, Excel, Word
- Minute Taking
Experience
Essential
- Scheduling/Diary management
- Minute Taking
- Experience of working in a customer facing role.
- High Level Microsoft Office Software
- Previous experience of working in an office environment
- Ability to relate to a wide range of people
- Able to use own initiative within agreed protocols
- Ability to work as an effective team member
Desirable
- Experience of working within the NHS
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills
- Administrative skills
- Excellent telephone manner
- Good interpersonal skills
- Good numeracy and literacy skills
- Numerate
Contractual Requirements
Essential
- Ability to travel between venues
- Requirement to complete Mandatory Training
Values
Essential
- oAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
