Job summary
We are seeking a motivated team leader for a newly formed Clinical Access Line that provides one number for support and referrals to secondary mental health crisis services within the Nottingham and Nottinghamshire area.
The team consists of qualified clinicians who are knowledgeable about different services and options. This helps callers to be directed to the most appropriate service to meet their needs.
The team provides advice and guidance through a triage process, where the urgency of care required is assessed.
The Clinical Access Line works closely, at times of mental health crisis, with our crisis resolution teams and our partner organisations from across the public and private sectors, to direct people to services most able to aid their recovery.
Main duties of the job
To provide continuing management, leadership and development responsibilities ensuring the effective delivery of clinical/evidence based practice by the team to a diverse group of patients, their families and carers. Ensuring all performance management and clinical governance arrangements are in place.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
To provide comprehensive specialist assessments using highly developed skills, including the risk assessment and management of individuals who present in mental health crisis.To work as autonomous senior practitioner who is accountable for their own professional activities, providing clinically effective and where possible evidence based therapeutic interventions, utilising specialist analytical and interpretive skills for adults and their carers presenting with complex needs.To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers.To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process.
To have highly developed report writing skills.Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues. Communicate sensitive complex information about their condition to patients and their carers.Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary.To work within professional and ethical frameworks established by national bodies such as the Department of Health and the NMC.
Job description
Job responsibilities
To provide comprehensive specialist assessments using highly developed skills, including the risk assessment and management of individuals who present in mental health crisis.To work as autonomous senior practitioner who is accountable for their own professional activities, providing clinically effective and where possible evidence based therapeutic interventions, utilising specialist analytical and interpretive skills for adults and their carers presenting with complex needs.To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers.To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process.
To have highly developed report writing skills.Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues. Communicate sensitive complex information about their condition to patients and their carers.Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary.To work within professional and ethical frameworks established by national bodies such as the Department of Health and the NMC.
Person Specification
Contractual Requirements
Essential
- Has the physical ability to perform the full range of clinical duties
Qualifications - Academic / Craft / Professional
Essential
- Professional Qualification (Mental Health/Learning Disabilities) plus further specialist knowledge/post registration experience to diploma level or equivalent underpinned by theory within physical healthcare or other formal training.
- Maintain current registration with the NMC and adheres to the NMC Code (or equivalent professional body) Demonstrates continuing Professional Development within their specialism
- Management and Leadership qualification and experience
Training
Essential
- Willingness to undertake new clinical practices, education and training that will enhance service delivery
Experience
Essential
- Demonstrate satisfactory clinical expertise for the banding
Knowledge
Essential
- Advanced knowledge of the principals of medication management and concordance
- Knowledge of education of others and identification of training requirements
- Advanced knowledge of the Care Programme Approach, Mental Health Act Mental Capacity Act, Deprivation of Liberty and Safeguarding etc.
- Knowledge and understanding of current legislation and understanding of clinical risk assessments
- Knowledge of the nursing 6 c's or equivalent competencies for own specialism
Desirable
- Awareness of national and local issues impacting of nursing care.
- Knowledge of Management theories
Skills
Essential
- Demonstrate leadership and management skills and qualities
Person Specification
Contractual Requirements
Essential
- Has the physical ability to perform the full range of clinical duties
Qualifications - Academic / Craft / Professional
Essential
- Professional Qualification (Mental Health/Learning Disabilities) plus further specialist knowledge/post registration experience to diploma level or equivalent underpinned by theory within physical healthcare or other formal training.
- Maintain current registration with the NMC and adheres to the NMC Code (or equivalent professional body) Demonstrates continuing Professional Development within their specialism
- Management and Leadership qualification and experience
Training
Essential
- Willingness to undertake new clinical practices, education and training that will enhance service delivery
Experience
Essential
- Demonstrate satisfactory clinical expertise for the banding
Knowledge
Essential
- Advanced knowledge of the principals of medication management and concordance
- Knowledge of education of others and identification of training requirements
- Advanced knowledge of the Care Programme Approach, Mental Health Act Mental Capacity Act, Deprivation of Liberty and Safeguarding etc.
- Knowledge and understanding of current legislation and understanding of clinical risk assessments
- Knowledge of the nursing 6 c's or equivalent competencies for own specialism
Desirable
- Awareness of national and local issues impacting of nursing care.
- Knowledge of Management theories
Skills
Essential
- Demonstrate leadership and management skills and qualities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).