Job summary
Since October 2020 the responsibility for the commissioning of Adult Secure Care mental health, learning disability and autism services has transferred from NHS England (NHSE) Specialised Commissioning to Provider Collaboratives (PCs).
Fifteen Provider Collaboratives nationally coordinate and deliver care for adult patients requiring low and medium secure care.
The East Midlands area Provider Collaborative is called IMPACT.
IMPACT is a partnership of 9 NHS and independent sector providers and is led by Nottinghamshire Healthcare NHS FT as the Lead Provider.
The other organisations in the collaborative are:
- Cygnet Healthcare
- Derbyshire Healthcare NHS FT
- Elysium Healthcare
- Leicestershire Partnerships NHS Trust
- Leicestershire Partnership NHS Trust
- Lincolnshire Partnerships NHS FT
- Northamptonshire NHS FT
- Priory Healthcare
- St Andrews Healthcare
In order to preserve integrity and avoid conflicts of interest, Nottinghamshire Healthcare Foundation Trust as the Lead Provider developed an arms-length commissioning and clinical oversight function (the IMPACT commissioning hub). IMPACT's commissioning hub's role involves understanding the local population and empowering local clinicians and Experts by Experience to design improved pathways of care. Through the Lead Provider arrangements IMPACT also sub-contracts other providers e.g. to support discharges from secure care, assure the quality of services and lead the necessary reporting regionally and nationally to NHS England.
Main duties of the job
Coproduce the creation and delivery of innovative and ambitious Coproduction and Communications Strategies across the IMPACT Provider Collaborative (PC) providers and its wider stakeholders.
Coordinate and project manage activities that build partnerships between service users, carers, service providers to bring about transformative changes to adult secure services, organisational culture and individual lives.
Create a network to facilitate coproduction and sharing of good practice between all the PC's providers.
Ensure patients/service users and carers at the heart of what we do.
Lead and advise the PC on co-production principles and coproduce the policies, procedures, protocols, systems and guidance to underpin co-production, participation and experience across the PC.
Identify and reach out to wider partners to inform and further develop our coproduction and communications strategies.
Produce regular newsletters, website content and social media content to help promote the work and strategic direction of the IMPACT PC.
Support the PC's work around reducing health inequalities and inclusion of all voices.
Manage, coordinate and prioritise the work of IMPACT commissioning hub's coproduction leads.
Support on specific projects across the coproduction and communications strategies.
Promote innovative and creative ways of working to improve the experience of those who use secure care services across the East Midlands and their carers and family members.
About us
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcare
Job description
Job responsibilities
To lead on the development and implementation of coproduction and communication strategies across the IMPACT Provider Collaborative.
To strengthen a network across the Provider Collaborative partners and wider partners to facilitate the development of these strategies and their ongoing implementation and delivery.
To co-ordinate work with the providers to ensure service users, carers plan, review, shape and contribute to the IMPACT commissioning strategy, values and objectives.
To lead on supporting, advising and guiding providers to collaborate with each other to coproduce and involve service users and carers.
To liaise with all providers communications leads to coproduce relevant content and messaging on collaborative work/projects/good practice.
To produce regular written reports on the evidenced development of coproduction and its impact on our commissioning decisions to relevant partnership working groups and boards.
To be a confident and articulate presenter at formal meetings, committees, large scale events and able to tailor delivery to different audiences taking into account any communication barriers which may hinder this process when dealing with difficult or complex issues.
To plan and organise events and meetings that engage and inspire service users, carers, members, staff and other organisations to work in partnership to change services, culture and lives.
To be confident and articulate engaging and coproducing with all service users of secure care services.
To communicate and produce information in a variety of formats and ways that are accessible, engaging and inspiring. Communicate the aims, plans, opportunities and achievements of involvement. This will include presentations, articles, reports, analysis/presentation of data and the use of social media.
To be confident and skilled in supporting, managing and developing all aspects of wellbeing of team members with lived experience.
To support the development of outcome measures and targets for the activity the post is responsible for.
To plan and ensure the effective implementation of coproduction champions across the collaborative and the necessary support, training and personal development of volunteers to enable them to play an effective role in involvement and through this take up training, education and employment opportunities.
Keep accurate record keeping of all activity with people who use services and family members.
Maintain registration with the appropriate professional body where applicable and comply with the Trust and Provider Collaboratives relevant code of conduct, standards of professional practice and values.
Fully participate in the management and if relevant clinical/professional supervision sessions relevant to the role, as required by the Trust.
Fully participate in annual appraisal and appraisal
reviews.
If you would like to know more and to speak to a member of our team, please contact Sarah Stringer sarah.stringer@nottshc.nhs.uk
Closing Date: Midnight Thursday 10 August 2023
Shortlisting Date: Friday 11 August 2023
Interview Date: Monday 4 September 2023
Interview panel: Sarah Stringer - IMPACT Lead for Improvement, Culture, Capability & Delivery and Rachel Redgrave IMPACT Managing Director
Job description
Job responsibilities
To lead on the development and implementation of coproduction and communication strategies across the IMPACT Provider Collaborative.
To strengthen a network across the Provider Collaborative partners and wider partners to facilitate the development of these strategies and their ongoing implementation and delivery.
To co-ordinate work with the providers to ensure service users, carers plan, review, shape and contribute to the IMPACT commissioning strategy, values and objectives.
To lead on supporting, advising and guiding providers to collaborate with each other to coproduce and involve service users and carers.
To liaise with all providers communications leads to coproduce relevant content and messaging on collaborative work/projects/good practice.
To produce regular written reports on the evidenced development of coproduction and its impact on our commissioning decisions to relevant partnership working groups and boards.
To be a confident and articulate presenter at formal meetings, committees, large scale events and able to tailor delivery to different audiences taking into account any communication barriers which may hinder this process when dealing with difficult or complex issues.
To plan and organise events and meetings that engage and inspire service users, carers, members, staff and other organisations to work in partnership to change services, culture and lives.
To be confident and articulate engaging and coproducing with all service users of secure care services.
To communicate and produce information in a variety of formats and ways that are accessible, engaging and inspiring. Communicate the aims, plans, opportunities and achievements of involvement. This will include presentations, articles, reports, analysis/presentation of data and the use of social media.
To be confident and skilled in supporting, managing and developing all aspects of wellbeing of team members with lived experience.
To support the development of outcome measures and targets for the activity the post is responsible for.
To plan and ensure the effective implementation of coproduction champions across the collaborative and the necessary support, training and personal development of volunteers to enable them to play an effective role in involvement and through this take up training, education and employment opportunities.
Keep accurate record keeping of all activity with people who use services and family members.
Maintain registration with the appropriate professional body where applicable and comply with the Trust and Provider Collaboratives relevant code of conduct, standards of professional practice and values.
Fully participate in the management and if relevant clinical/professional supervision sessions relevant to the role, as required by the Trust.
Fully participate in annual appraisal and appraisal
reviews.
If you would like to know more and to speak to a member of our team, please contact Sarah Stringer sarah.stringer@nottshc.nhs.uk
Closing Date: Midnight Thursday 10 August 2023
Shortlisting Date: Friday 11 August 2023
Interview Date: Monday 4 September 2023
Interview panel: Sarah Stringer - IMPACT Lead for Improvement, Culture, Capability & Delivery and Rachel Redgrave IMPACT Managing Director
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
- Excellent understanding and practical competence in IT and communication techniques/platforms (all aspects of Microsoft Office/working on MS Teams, websites etc)
- Good working knowledge/training in project management and communications skills
- Demonstrable evidence of continuing professional development
Desirable
- Leadership Qualifications/Training e.g. NHS Leadership Academy courses
- Membership of a recognised professional communications or marketing institution/body
- Project management or programme management qualification
Experience
Essential
- Proven experience of working on a programme of strategic change in a large organisation
- Experience of building partnerships to involve people in bringing about change
- Experience of organising events
- Experience of presenting at formal governance meetings
- Experience of working with service users, carers and the public in health or care services
- Experience of managing people and understanding of HR processes
- Experience of leading on co-production projects/experience of supporting and facilitating group sessions to deliver outcomes
- Experience of analysing views and opinions from a variety of sources (people or written) and presenting a balanced summary of these views in a written or verbal format
Desirable
- Experience of working in mental health, learning disability or autism care settings (secure/or non-secure)
- Experience of quality improvement. Knowledge and experience of managing websites or similar content management systems (CMS)
- Experience of producing digital communications as part of an integrated communications and engagement campaign
Knowledge
Essential
- Knowledge of national healthcare policy and strategy, in particular around involvement, coproduction and patient experience
- Knowledge of mental health, learning disability and wellbeing issues and services acquired through training and experience
- Understanding of the IMPACT Provider Collaborative vision, values and objectives
- Knowledge of cultural diversity and of equal opportunity requirements
- Understanding of the impact of health inequalities
- Sound knowledge of the principles of peer support and coproduction
Desirable
- Knowledge of methods and best practice in e-communications and digital marketing
- Knowledge of analytical tools that measure the impact of communications
Skills
Essential
- Able to analyse complex information and data from service user experience feedback and other sources
- To produce information in a variety of communications formats (face to face, digital) to communicate the progress, achievements and outcomes of the Provider Collaborative and coproduction outcomes
- Proactive and excellent inter-personal skills (being an active listener) and able to communicate with different audiences
- To be able to plan and prioritise workload in a role that has many competing demands/working to tight timescales and deadlines
- To be able to inspire, challenge and persuade people to bring about changes to services and culture in an accessible, persuasive and sensitive manner
- Able to interpret policies and strategies and to make decisions based on these that impact on service users, carers and staff at all levels of the organisation
- Able to discuss, present and listen to emotionally difficult or distressing material raised by service users, carers or staff. Maintain own wellbeing with the support of the wider team and provide leadership where needed
Additional Requirements
Essential
- Shows respect and understanding of diversity and values individual difference. Treats all people fairly and appropriately
- Proactively seeks to reduces inequalities of disadvantaged groups and acts to raise awareness of the benefits of diversity and build active commitment to ensure equality of opportunity
- Demonstration of a high level of discretion and confidentiality
- Ability to travel independently to secure units around the East Midlands and occasionally beyond
- Occasional need to work outside of normal working hours
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent
- Excellent understanding and practical competence in IT and communication techniques/platforms (all aspects of Microsoft Office/working on MS Teams, websites etc)
- Good working knowledge/training in project management and communications skills
- Demonstrable evidence of continuing professional development
Desirable
- Leadership Qualifications/Training e.g. NHS Leadership Academy courses
- Membership of a recognised professional communications or marketing institution/body
- Project management or programme management qualification
Experience
Essential
- Proven experience of working on a programme of strategic change in a large organisation
- Experience of building partnerships to involve people in bringing about change
- Experience of organising events
- Experience of presenting at formal governance meetings
- Experience of working with service users, carers and the public in health or care services
- Experience of managing people and understanding of HR processes
- Experience of leading on co-production projects/experience of supporting and facilitating group sessions to deliver outcomes
- Experience of analysing views and opinions from a variety of sources (people or written) and presenting a balanced summary of these views in a written or verbal format
Desirable
- Experience of working in mental health, learning disability or autism care settings (secure/or non-secure)
- Experience of quality improvement. Knowledge and experience of managing websites or similar content management systems (CMS)
- Experience of producing digital communications as part of an integrated communications and engagement campaign
Knowledge
Essential
- Knowledge of national healthcare policy and strategy, in particular around involvement, coproduction and patient experience
- Knowledge of mental health, learning disability and wellbeing issues and services acquired through training and experience
- Understanding of the IMPACT Provider Collaborative vision, values and objectives
- Knowledge of cultural diversity and of equal opportunity requirements
- Understanding of the impact of health inequalities
- Sound knowledge of the principles of peer support and coproduction
Desirable
- Knowledge of methods and best practice in e-communications and digital marketing
- Knowledge of analytical tools that measure the impact of communications
Skills
Essential
- Able to analyse complex information and data from service user experience feedback and other sources
- To produce information in a variety of communications formats (face to face, digital) to communicate the progress, achievements and outcomes of the Provider Collaborative and coproduction outcomes
- Proactive and excellent inter-personal skills (being an active listener) and able to communicate with different audiences
- To be able to plan and prioritise workload in a role that has many competing demands/working to tight timescales and deadlines
- To be able to inspire, challenge and persuade people to bring about changes to services and culture in an accessible, persuasive and sensitive manner
- Able to interpret policies and strategies and to make decisions based on these that impact on service users, carers and staff at all levels of the organisation
- Able to discuss, present and listen to emotionally difficult or distressing material raised by service users, carers or staff. Maintain own wellbeing with the support of the wider team and provide leadership where needed
Additional Requirements
Essential
- Shows respect and understanding of diversity and values individual difference. Treats all people fairly and appropriately
- Proactively seeks to reduces inequalities of disadvantaged groups and acts to raise awareness of the benefits of diversity and build active commitment to ensure equality of opportunity
- Demonstration of a high level of discretion and confidentiality
- Ability to travel independently to secure units around the East Midlands and occasionally beyond
- Occasional need to work outside of normal working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
