Job summary
Are you looking for a new challenge during lockdown? Are you technically savvy, comfortable in using the full range of online meeting room/event functions and interested in supporting a newly refined online training programme?
ImROC has a long-established reputation in supporting communities, organisations, teams and individuals with training, consultancy, coaching and cofacilitating complex meetings and events. Since March 2020, in response to Covid-19, ImROC has refined its training offer to bring a full suite of training online through Zoom and Microsoft Teams. We have recently been awarded a training contract to delivery online peer training across England in addition to our existing busy work programme.
Main duties of the job
This role is ideally suited to someone who is confident and highly skilled in working with Zooms and Microsoft Teams to support a busy training team. Working remotely, the range of administrative and technical support would cover each inspiring training module from registration, through delivery to evaluation using online platforms.
The training sessions are codelivered by two trainers to a cohort of up to 20 students. Each module is a blended learning programme of group discussion, smaller breakout activities, visual learning through short films and teaching using powerpoints slides and resources. In advance of each module the registered students received a handbook, materials and exercises to complete before joining each half day module then, following each module, a summary of necessary points, reflective exercises and feedback.
About us
ImROC works in partnerships to develop services, systems and communities that support recovery and wellbeing for all. We have been leading the way in recovery-oriented service and practice improvement since 2011. Originally ImROC was established on behalf of the Department of Health to champion its Supporting Recovery initiative, through a collaboration between the Centre for Mental Health and the NHS Confederations Mental Health Network. ImROC now operates as a quasi-independent organization hosted by Nottinghamshire Healthcare NHS Foundation Trust.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcare
Job description
Job responsibilities
On occasions where there are unavoidable challenges, such as trainers being unwell or the trainers internet goes down, we will have in place a contingency plan to ensure a version of each modules can go ahead. Your role will be key to the smooth operation of the contingency plan and to offer reassurance to the group.
Initially for a 3-month period, the demands on this role will be flexible, with some weeks perhaps working full time and the others part-time depending on training sessions booked. We will plan for the sessions in advance with you and give notice of the hours we expect you to work. We are also open to more than one applicant and could coordinate the hours across 2 part-team members.
We believe our strength lies in the bringing together of research and evidence with the realities of the frontline.
We focus on three key strands of work, designed to complement each other and maximize our potential to meet our overall aim. They are:
- Sharing and enhancing knowledge and skills through online and face-to-face training and development including masterclasses, action learning sets, open learning conferences, and tailored packages.
- Collaborating with clients to understand how we can help deliver sustainable improvement in inclusive and evidence-based ways through bespoke consultancy
- Advancing the field of Recovery through research and evaluation
You will be employed by Nottinghamshire Healthcare NHS Foundation Trust on a temporary contract through the NHS Bank Scheme to offer comprehensive technical support for our full online training program. You will work closely with the peer training team, peer trainee students and the core team.
Your role will be to collate, access and share the necessary materials and products as guided by the trainers. During each session a lesson plan will help guide the timings of the activities and presentations as well as the direction you will be offered by the trainers.
We are looking for an enthusiastic, reliable and resilient high-performing individual to join our team. You will be asked to impress us with your expertise and technical ability through an online interview exercise. You will be comfortable and confident in your knowledge of what Zoom and Microsoft Teams can offer to help our training sessions be a huge success.
This is an exciting opportunity to be part of a high profile programme which will shape the future of recovery-orientated support nationally and internationally. The role promises to be both interesting and challenging, and you will be a pivotal to support ImROCs success. This is an ideal opportunity to use your experience, knowledge, and skills to contribute to the development of a strong and values-based programme of work.
The interview plus technical exercise will be heldvia Zoom or Microsoft Teams.
Job description
Job responsibilities
On occasions where there are unavoidable challenges, such as trainers being unwell or the trainers internet goes down, we will have in place a contingency plan to ensure a version of each modules can go ahead. Your role will be key to the smooth operation of the contingency plan and to offer reassurance to the group.
Initially for a 3-month period, the demands on this role will be flexible, with some weeks perhaps working full time and the others part-time depending on training sessions booked. We will plan for the sessions in advance with you and give notice of the hours we expect you to work. We are also open to more than one applicant and could coordinate the hours across 2 part-team members.
We believe our strength lies in the bringing together of research and evidence with the realities of the frontline.
We focus on three key strands of work, designed to complement each other and maximize our potential to meet our overall aim. They are:
- Sharing and enhancing knowledge and skills through online and face-to-face training and development including masterclasses, action learning sets, open learning conferences, and tailored packages.
- Collaborating with clients to understand how we can help deliver sustainable improvement in inclusive and evidence-based ways through bespoke consultancy
- Advancing the field of Recovery through research and evaluation
You will be employed by Nottinghamshire Healthcare NHS Foundation Trust on a temporary contract through the NHS Bank Scheme to offer comprehensive technical support for our full online training program. You will work closely with the peer training team, peer trainee students and the core team.
Your role will be to collate, access and share the necessary materials and products as guided by the trainers. During each session a lesson plan will help guide the timings of the activities and presentations as well as the direction you will be offered by the trainers.
We are looking for an enthusiastic, reliable and resilient high-performing individual to join our team. You will be asked to impress us with your expertise and technical ability through an online interview exercise. You will be comfortable and confident in your knowledge of what Zoom and Microsoft Teams can offer to help our training sessions be a huge success.
This is an exciting opportunity to be part of a high profile programme which will shape the future of recovery-orientated support nationally and internationally. The role promises to be both interesting and challenging, and you will be a pivotal to support ImROCs success. This is an ideal opportunity to use your experience, knowledge, and skills to contribute to the development of a strong and values-based programme of work.
The interview plus technical exercise will be heldvia Zoom or Microsoft Teams.
Person Specification
Qualifications
Essential
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Experience
Essential
- Significant experience of a recent similar role Knowledge and experience of administrative policies and procedures
- Experience of working in a customer-facing role.
- Ability to relate to a wide range of people.
- Ability to work as an effective team member
- Able to use own initiative within agreed protocols relate to a wide range of people
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Desirable
- Website update and editing (using content provided by team). Word Press software or similar.
- Working knowledge of audio visual equipment
- Awareness of procurement procedures in relation to ordering of stock and stock control/rotation
Skills
Essential
- Able to work with minimal supervision and using own initiative
- High level of administrative skills
- Excellent organisational skills, workload management and the ability to prioritise and work to set timescales
- Team Player
- Ability to meet deadlines and work under pressure
Person Specification
Qualifications
Essential
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Experience
Essential
- Significant experience of a recent similar role Knowledge and experience of administrative policies and procedures
- Experience of working in a customer-facing role.
- Ability to relate to a wide range of people.
- Ability to work as an effective team member
- Able to use own initiative within agreed protocols relate to a wide range of people
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Desirable
- Website update and editing (using content provided by team). Word Press software or similar.
- Working knowledge of audio visual equipment
- Awareness of procurement procedures in relation to ordering of stock and stock control/rotation
Skills
Essential
- Able to work with minimal supervision and using own initiative
- High level of administrative skills
- Excellent organisational skills, workload management and the ability to prioritise and work to set timescales
- Team Player
- Ability to meet deadlines and work under pressure
