Somerset NHS Foundation Trust

Records Access and Disclosure Officer

The closing date is 05 January 2026

Job summary

Are you highly organised, detail-oriented, and passionate about data protection and confidentiality? Somerset NHS Foundation Trust is looking for a Records Access and Disclosure Officer to join our Information Governance team. This is a vital role ensuring compliance with the Data Protection Act 2018, GDPR, Access to Health Records Act 1990, and the Freedom of Information Act 2000.

Main duties of the job

You will be part of a busy team handling requests for information from patients, the public, solicitors, and other third parties. The role involves:

  • Processing Data Access and Freedom of Information requests accurately and within statutory timescales.
  • Retrieving and collating patient records from multiple sources.
  • Screening records to ensure confidentiality and compliance with legislation.
  • Communicating sensitively with patients, relatives, and professionals.
  • Maintaining accurate records on our RADAR system and producing correspondence.

If you're ready to make a difference and ensure patient information is handled with the highest level of care and confidentiality, we'd love to hear from you.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

  • Flexible working options to help you balance work and life
  • NHS pension scheme for long-term financial security
  • Generous annual leave allowance to recharge and relax
  • A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Details

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-PU-3863

Job locations

Priorswood Medical Records/Information Governance

Unit J, Crown Close

Taunton

Somerset

TA2 8RX


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • Good standard of literacy
  • Good standard of numeracy
  • Accurate attention to detail and data inputting skills

Desirable

  • Typing or Word processing qualification
  • Information Governance or Data Protection Qualification

Experience

Essential

  • Proven administrative experience
  • Use of Microsoft office applications
  • Experience of working with the general public both face to face and over the phone

Desirable

  • Experience in dealing with data access requests
Person Specification

Qualifications

Essential

  • Good standard of literacy
  • Good standard of numeracy
  • Accurate attention to detail and data inputting skills

Desirable

  • Typing or Word processing qualification
  • Information Governance or Data Protection Qualification

Experience

Essential

  • Proven administrative experience
  • Use of Microsoft office applications
  • Experience of working with the general public both face to face and over the phone

Desirable

  • Experience in dealing with data access requests

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Priorswood Medical Records/Information Governance

Unit J, Crown Close

Taunton

Somerset

TA2 8RX


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Priorswood Medical Records/Information Governance

Unit J, Crown Close

Taunton

Somerset

TA2 8RX


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

DADO Manager

Mia Andrews

mia.andrews@somersetft.nhs.uk

01823344191

Details

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-PU-3863

Job locations

Priorswood Medical Records/Information Governance

Unit J, Crown Close

Taunton

Somerset

TA2 8RX


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)