Ward Clerk

Job summary

This is an exciting role front of house, working closely with clinical colleagues to ensure our patients receive the highest standard of careThe role requires someone who has a great level of attention to detail and good organisational skills for managing in a very busy environment. Excellent communication and customer service skills are essential for dealing with colleagues patients and familiesThe needs of the service user will be the utmost priority The principle of high quality customer care is at the heart of this role

Main duties of the job

The post holder will be required to admit & discharge and transfer patients, answer telephone enquiries, and arrange transport for patients

The post holder will be responsible for updating the patient data base in real-time to ensure positive patient flow throughout the hospital

The post holder will be responsible for ensuring the reception area is tidy & well organised and that office supplies and stationery are ordered and kept stocked up

Please see JD for further information

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.