Housekeeping Supervisor

Job summary

The Housekeeping Supervisor supports management in delivering high-quality cleaning services within the hospital, ensuring excellent customer service for patients, staff, and visitors. The role involves supervising and coordinating cleaning staff, maintaining standards in line with national guidelines, managing resources efficiently, and addressing day-to-day operational issues. The Supervisor also plays a key part in staff training, auditing cleaning standards, and contributing to continuous service improvement.

Main duties of the job

• Supervise and coordinate cleaning staff, including agency staff, to ensure services meet required standards

• Provide excellent customer service to patients, staff, and visitors

• Implement and maintain cleaning procedures in line with national cleaning standards

• Train, induct, and arrange refresher training for cleaning staff

• Audit cleaning standards and take action to maintain quality

• Manage staff records, timesheets, and attendance

• Liaise with clinical and non-clinical teams to resolve cleaning issues and maintain good working relationships

• Participate in recruitment of cleaning staff

• Monitor and manage cleaning materials and equipment to ensure cost-effective service delivery

• Complete accident and incident forms as required

• Contribute to service improvements and promote the cleaning function within the organisation

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.