Medical Secretary for Older Person's Mental Health

Job summary

You'll provide comprehensive secretarial and administrative support to the Consultant, Medical Team and department. We are looking for someone who thrives in a busy environment, that is able to use their own initiative and work without immediate supervision. The right candidate will have excellent IT and typing skills, as well as outstanding communication skills.

This role will be based predominantly from The Mulberry Centre, with the expectation to travel to Glanville House for part of the induction and occasionally thereafter.

The role is between Tuesday-Thursday 9-4.

If you think that you are the right person for this role within our friendly team, we would love to hear from you.

Main duties of the job

To work as part of a team providing comprehensive medical secretarial support to the Consultant, Junior Medical Staff, and other members of the team

To deal efficiently and effectively with patient enquiries, resolving them where appropriate or directing them to the appropriate personnel

The post holder will have regular contact with clients and carers arranging appointments and/or admissions and will be required to use tact and diplomacy. From time to time there will be a requirement to deal with difficult telephone calls from highly distressed clients or their carers, requiring sensitive reassurance and advice as appropriate within the remit of the role

Regular liaison with multidisciplinary teams and external agencies

Arranging of appointments, visits and clinics for the medical team as required

Typing and proof reading of confidential correspondence. Documentation will frequently be of a confidential and sensitive nature and will require concentration and accuracy

Supporting Team Consultant with Clinical Director role - e.g. overseeing annual leave and cover arrangements

Dealing with day-to-day incoming mail and e-mails to the team, drafting or sending responses when appropriate within the remit of the role

To devise, set up and maintain, effective office systems

To ensure that all sickness absence in the medical team is reported correctly by notifying the appointed administrator for sickness absence

To adhere to Somerset NHS Foundation Trust policies and procedures

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.