Job summary
We're looking for a proactive and adaptable team member to deliver high-quality administrative and typing support across Musgrove Park Hospital (MPH), Yeovil District Hospital (YDH), and beyond. This is a vital role at the heart of our administrative operations, supporting both staff and services with professionalism and efficiency.
This is a dynamic position that requires a flexible approach and a willingness to take on a variety of administrative and typing tasks as our services continue to evolve.
Main duties of the job
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
12 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 to £24,169 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-PU-2680
Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
Employer's website
Employer contact details
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