Job summary
The post-holder will lead the team to provide comprehensive administrative and secretarial support to the nominated service group leads and heads of service, whilst resolving day-to-day problems independently. They will work under the Associate Medical Director and Associate Director of Patient Care in coordinating the governance function across the Service Group. They will make informed decisions within area of responsibility, ensuring that agreed standards and targets are met in accordance with departmental, Trust and national standards, policies and procedures. They will act as a source of advice and guidance, and the first point of contact for enquiries for the nominated service group leads.
Main duties of the job
Act as governance coordinator for the Service Group.
Senior PA for the Service Group Director and Associate Director of Patient Care with opportunities for flexible hours of work over three or four days Monday - Friday (school hours are an option).
The post holder will be expected to appropriately manage confidential, complex and sensitive information concerning staff and the Trust as a whole, exercising discretion and upholding high professional and ethical standards at all times.
The post holder will be a key member of the CSCS leadership team and will undertake service group roles and responsibilities in accordance with the grade and nature of the post. These will include specific project work and full meeting coordination of formal Service Group committees and meetings as required.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
Essential
- *Evidence of Qualifications required
- *Diploma level/NVQ 4 in Business and
- *Administration
- *GCSE A Levels or equivalent
- *RSA/OCR III or equivalent typing/word processing
Desirable
- Educated to degree level
- Additional professional qualifications relevant to the post
- European Computer Driving Licence
Experience
Essential
- *Experience in taking minutes
- *Experience in Audio Typing
- *Experience in managing small projects
- *Experience of setting up and maintaining office systems
- *Advanced decision making and resolving complex work related issues.
- *Maintaining good working relationships across a range of staff levels both internally and externally
Desirable
- *At least 3 years previous experience working as a PA to a Director/Senior Manager
- *Experience of managing staff
Additional Criteria
Essential
- Excellent oral and written communication skills.
- *Excellent organisational skills
- *Effective interpersonal and influencing skills
- *Knowledge of the NHS both locally and nationally.
- *Knowledge of office systems
- *Knowledge of corporate governance Issues
- *Computer literate and able to use Microsoft Office suite including Outlook, Word, Excel, Powerpoint or similar packages
- *Ability to develop databases Excellent word processing skills
- Ability to investigate a variety of issues and proposing solutions on dealing with complex enquiries.
- *Advanced decision making skills
- *Excellent attention to detail and accuracy
- *Self motivated, proactive, innovative
- *Commitment to team working with respect and consideration for the skills of others
- *Adaptable, able to handle people of all capabilities and attitudes
- *Ability to work with tact and diplomacy and react sensitively when dealing with complex, sensitive or confidential information about organisations or individuals both within and outside the Trust.
Person Specification
Qualifications
Essential
- *Evidence of Qualifications required
- *Diploma level/NVQ 4 in Business and
- *Administration
- *GCSE A Levels or equivalent
- *RSA/OCR III or equivalent typing/word processing
Desirable
- Educated to degree level
- Additional professional qualifications relevant to the post
- European Computer Driving Licence
Experience
Essential
- *Experience in taking minutes
- *Experience in Audio Typing
- *Experience in managing small projects
- *Experience of setting up and maintaining office systems
- *Advanced decision making and resolving complex work related issues.
- *Maintaining good working relationships across a range of staff levels both internally and externally
Desirable
- *At least 3 years previous experience working as a PA to a Director/Senior Manager
- *Experience of managing staff
Additional Criteria
Essential
- Excellent oral and written communication skills.
- *Excellent organisational skills
- *Effective interpersonal and influencing skills
- *Knowledge of the NHS both locally and nationally.
- *Knowledge of office systems
- *Knowledge of corporate governance Issues
- *Computer literate and able to use Microsoft Office suite including Outlook, Word, Excel, Powerpoint or similar packages
- *Ability to develop databases Excellent word processing skills
- Ability to investigate a variety of issues and proposing solutions on dealing with complex enquiries.
- *Advanced decision making skills
- *Excellent attention to detail and accuracy
- *Self motivated, proactive, innovative
- *Commitment to team working with respect and consideration for the skills of others
- *Adaptable, able to handle people of all capabilities and attitudes
- *Ability to work with tact and diplomacy and react sensitively when dealing with complex, sensitive or confidential information about organisations or individuals both within and outside the Trust.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
