POAC Administrator

Job summary

An excellent opportunity has arisen to work as part of a friendly team responsible for the co-ordination, organisation and management of a waiting list. You will be required to help maximise capacity and ensure excellent patient care within a busy and pressurised work environment.

You will need to be meticulously organised, motivated and have the ability to approach daily work in an ever changing and sometimes challenging yet exciting environment.

This job will initially be based at Musgrove Park Hospital with a planned department relocation to Dene Barton Community Hospital, which is currently scheduled for Summer 2025.

Please do not re-apply if you have applied within the last 3 months.

Main duties of the job

• Provide high quality, first point of contact customer service to patients accessing our services and to our colleagues across the trust.
• To deliver reception and telephone advice services, general administration and support for clinicians to manage their clinical workload.
• To support the organisation in achieving excellence in everything that we do by embedding and promoting the Trust values of working together, listening and leading towards providing outstanding care.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.