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Receptionist/Ward Clerk

Somerset NHS Foundation Trust

The closing date is 01 May 2025

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Job summary

We are seeking to recruit a motivated receptionist/ward clerk to work across both our inpatient ward, outpatient and MIU departments at Chard and Crewkerne Community Hospitals.

An outgoing personality and a professional demeanour is essential as you will be the initial point of contact for our patients and visitors.

Full training for the post, and a uniform, will be provided.

Main duties of the job

You must have previous receptionist and administration experience; possess excellent customer service, administrative and IT skills. We require a conscientious candidate who can work under pressure and is eager to learn. You must also have good communication and interpersonal skills with the ability to provide a friendly and efficient front of house service.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-BL-478

Job locations

Crewkerne Community Hospital

Middle Path

Crewkerne

Somerset

TA18 8BX


Chard Community Hospital

Crewkerne Road

Chard

Somerset

TA20 1NF


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • Good general standard of education to GCSE level or equivalent. Excellent IT skills, i.e. Microsoft Word, ExcelIT qualification

Desirable

  • Knowledge of Rio, Integra, Maxims, Oceano

Experience

Essential

  • Previous administrative experience and working as part of a team.Previous experience of working face to face with the public in a busy environment, preferably frontline.

Desirable

  • NHS administrative experience

Additional Criteria

Essential

  • Flexibility to cover annual leave and sickness absence across sites to meet the needs of the service.

Desirable

  • Car driver with a valid driving license or have access to transport with appropriate business insurance in order to travel to other sites to meet the needs of the service.
Person Specification

Qualifications

Essential

  • Good general standard of education to GCSE level or equivalent. Excellent IT skills, i.e. Microsoft Word, ExcelIT qualification

Desirable

  • Knowledge of Rio, Integra, Maxims, Oceano

Experience

Essential

  • Previous administrative experience and working as part of a team.Previous experience of working face to face with the public in a busy environment, preferably frontline.

Desirable

  • NHS administrative experience

Additional Criteria

Essential

  • Flexibility to cover annual leave and sickness absence across sites to meet the needs of the service.

Desirable

  • Car driver with a valid driving license or have access to transport with appropriate business insurance in order to travel to other sites to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Crewkerne Community Hospital

Middle Path

Crewkerne

Somerset

TA18 8BX


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Crewkerne Community Hospital

Middle Path

Crewkerne

Somerset

TA18 8BX


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Hiring Manager

Gillian Wallace

gill.wallace@somersetft.nhs.uk

01460238220

Date posted

17 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-BL-478

Job locations

Crewkerne Community Hospital

Middle Path

Crewkerne

Somerset

TA18 8BX


Chard Community Hospital

Crewkerne Road

Chard

Somerset

TA20 1NF


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)