Job summary
To provide countywide operational and managerial leadership to teams with responsibility for the cardiology specialty within the Medicine Services Group, with secondary knowledge of other specialties to allow for generic working and cross cover.
Provision of support to Service Managers (SM) as required.
Main duties of the job
As the responsible senior management lead for the specialty area, actively promote a culture of care which reflects Somerset NHS Foundation Trust values and leadership behaviours.
The Senior Operational Manager will be responsible for operational leadership and performance of services to continually improve service delivery. Responsibility includes supporting high quality patient care and achieving the most efficient and cost-effective use of resources. This includes the development and implementation of business plans, projects and service improvement changes.
The Senior Operational Manager will lead and manage a number of supporting staff and will support the Service Manager in preparation of Service Group plans which will contribute to the Service Group strategy. To work collaboratively with others to identify and implement potential service improvements or developments. The Senior Operational Manager will support specific services within the Service Group including service development, review and implement policies and procedures.
To work closely with the Service Director, Service Managers, other Managers, Clinical Directors, Specialty Leads, Associate Directors of Patient Care, Matrons, and Lead Specialist Nurses/Clinical Service Leads to implement the agreed business and service plans.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Job description
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
Essential
- Please refer to person specification in JD for full details
- Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management.
- Post graduate diploma in health service management/equivalent experience.
Experience
Essential
- Please refer to person specification in JD for full details
- Significant operational management experience within a complex organisation, working across organisational boundaries
- Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
- Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
- Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies.
Desirable
- Please refer to person specification in JD for full details
- Experience of project management and managing budgets
- Significant experience and knowledge of using Microsoft Office.
Additional Criteria
Essential
- Please refer to person specification in JD for full details
- Ability to build highly effective relationships with a wide range of stakeholders
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Ability to analyse complex problems and to develop practical and workable solutions to address them
- Evidence of a good standard of Literacy / English language skills
- Ability to provide and receive highly complex, contentious or sensitive information
- Ability to work under pressure
- Ability to manage conflicting priorities
- Full driving licence with ability to drive (County wide role)
Person Specification
Qualifications
Essential
- Please refer to person specification in JD for full details
- Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management.
- Post graduate diploma in health service management/equivalent experience.
Experience
Essential
- Please refer to person specification in JD for full details
- Significant operational management experience within a complex organisation, working across organisational boundaries
- Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
- Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
- Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies.
Desirable
- Please refer to person specification in JD for full details
- Experience of project management and managing budgets
- Significant experience and knowledge of using Microsoft Office.
Additional Criteria
Essential
- Please refer to person specification in JD for full details
- Ability to build highly effective relationships with a wide range of stakeholders
- Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
- Ability to analyse complex problems and to develop practical and workable solutions to address them
- Evidence of a good standard of Literacy / English language skills
- Ability to provide and receive highly complex, contentious or sensitive information
- Ability to work under pressure
- Ability to manage conflicting priorities
- Full driving licence with ability to drive (County wide role)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
