Senior Operational Manager

Somerset NHS Foundation Trust

The closing date is 01 May 2025

Job summary

To provide countywide operational and managerial leadership to teams with responsibility for the cardiology specialty within the Medicine Services Group, with secondary knowledge of other specialties to allow for generic working and cross cover.

Provision of support to Service Managers (SM) as required.

Main duties of the job

As the responsible senior management lead for the specialty area, actively promote a culture of care which reflects Somerset NHS Foundation Trust values and leadership behaviours.

The Senior Operational Manager will be responsible for operational leadership and performance of services to continually improve service delivery. Responsibility includes supporting high quality patient care and achieving the most efficient and cost-effective use of resources. This includes the development and implementation of business plans, projects and service improvement changes.

The Senior Operational Manager will lead and manage a number of supporting staff and will support the Service Manager in preparation of Service Group plans which will contribute to the Service Group strategy. To work collaboratively with others to identify and implement potential service improvements or developments. The Senior Operational Manager will support specific services within the Service Group including service development, review and implement policies and procedures.

To work closely with the Service Director, Service Managers, other Managers, Clinical Directors, Specialty Leads, Associate Directors of Patient Care, Matrons, and Lead Specialist Nurses/Clinical Service Leads to implement the agreed business and service plans.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2408

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

Please refer to person specification in JD for full details
Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management.
Post graduate diploma in health service management/equivalent experience.

Experience

Essential

Please refer to person specification in JD for full details
Significant operational management experience within a complex organisation, working across organisational boundaries
Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies.

Desirable

Please refer to person specification in JD for full details
Experience of project management and managing budgets
Significant experience and knowledge of using Microsoft Office.

Additional Criteria

Essential

Please refer to person specification in JD for full details
Ability to build highly effective relationships with a wide range of stakeholders
Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
Ability to analyse complex problems and to develop practical and workable solutions to address them
Evidence of a good standard of Literacy / English language skills
Ability to provide and receive highly complex, contentious or sensitive information
Ability to work under pressure
Ability to manage conflicting priorities
Full driving licence with ability to drive (County wide role)

Person Specification

Qualifications

Essential

Please refer to person specification in JD for full details
Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management.
Post graduate diploma in health service management/equivalent experience.

Experience

Essential

Please refer to person specification in JD for full details
Significant operational management experience within a complex organisation, working across organisational boundaries
Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies.

Desirable

Please refer to person specification in JD for full details
Experience of project management and managing budgets
Significant experience and knowledge of using Microsoft Office.

Additional Criteria

Essential

Please refer to person specification in JD for full details
Ability to build highly effective relationships with a wide range of stakeholders
Ability to collaborate constructively with internal and external partners to create conditions for successful partnership working
Ability to analyse complex problems and to develop practical and workable solutions to address them
Evidence of a good standard of Literacy / English language skills
Ability to provide and receive highly complex, contentious or sensitive information
Ability to work under pressure
Ability to manage conflicting priorities
Full driving licence with ability to drive (County wide role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Hiring Manager

Deirdre Molloy

deirdre.molloy@somersetFT.nhs.uk

07393469942

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-2408

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT

Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)