System Support Specialist

Job summary

Somerset NHS Foundation Trust is seeking a highly motivated System Support Specialist to join our Systems Support team. In this role, you'll be part of a dynamic team supporting the operational needs of the trust by providing 2nd line system administration and back-office support for various clinical and non-clinical IT systems.

Main duties of the job

Act as the system lead for designated systems, collaborating with end users to optimize system configuration.

Handle system-related enquiries and issues through the Service Desk, adhering to Service Level Agreements (SLA).

Configure systems according to project requirements and change requests.

Provide expert support and advice to clinical and operational teams.

Ensure system data quality and compliance with national and local standards.

Lead and manage System Support Analysts.

Participate in an out-of-hours on-call rota.

Why Join Us? Somerset NHS Foundation Trust is committed to delivering the best possible healthcare by harnessing cutting-edge digital solutions. We offer a supportive work environment focused on continuous professional development and collaboration.

If you're a self-motivated individual with a passion for IT and healthcare, we want to hear from you!

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

Flexible working options to help you balance work and life

NHS pension scheme for long-term financial security

Generous annual leave allowance to recharge and relax

A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.