Replenishment Assistant Bank

Job responsibilities

Communication and Key Working Relationships

The post holder will

*Communicate with customers and staff in a professional manner.

*Liaise with clinical managers, department staff and procurement team to source acceptable alternative products where an out-of-stock situation occurs.

*Liaise with end user and suppliers and colleagues in relation to any supply issues, problem solving, updating teams on progress and attend clinical huddles if appropriate for theatre areas.

*Attend regular team meetings and keep up to date with changes to policies/procedures within the department.

*Receive and respond in a timely manner to all telephone queries.

*Liaise with NHS Supply Chain in relation to returns, short deliveries and returns.

Planning and Organisation

The post holder will:

*Work flexibly across the Trust as required.

*Plans and manages own workload.

*Follow agreed replenishment and system routines to ensure compliance. That includes NHS Supply Chain, Atticus, Centros and any other systems that impact inventory management.

*Ability to priorities workload based on problem solving and non- routine issues and activities that could arise.

*Ability to multitask several scheduled routines and unforeseen events which could involve more complex tasks and issues.

Analytics

The post holder will:

*Problem solving and fault finding relating to stock availability issues, supplier late deliveries or system discrepancies.

*Analysis and assess reports and data to communicate to colleague's, clinical teams to make sound decisions, this could include conflicting information.

Responsibility for Patient / Client Care, Treatment & Therapy

The post holder will:

*Ensure clinical consumables are available at the right place and right time to enable clinical care delivered in a cost effective, efficient manner. This is to aid product safety withdrawals and product transparency.

Policy, Service, Research & Development Responsibility

The post holder will:

*Read and adhere to all Trust policies and department routines and procedures.

*Contribute to discussions on efficiency savings within the directorate.

*Feedback any development ideas or lesson learnt to the Supply chain team.

*Ensure hand hygiene policy compliance of self, and challenge others, as necessary.

*Support any service or change improvement programme, such as the IMIP programme.

*Keep update date with personal training requirements to complete the role and trust policy.

Responsibility for Finance, Equipment & Other Resources

The post holder will:

*Ensure replenishment of all stock areas using PDA/bar code technology and the Trust purchase order system. Stock will be replenished to agreed levels to meet needs of the user and ensure good stock rotation is maintained.

*Review reorder level and reorder quantity in line with end user demand / Atticus system ensuring that all goods ordered are against the correct budget code.

*Replenish NHS Supply Chain, directs and Atticus items will be put in agreed merchandising standards, time, and day.

*Conduct inventory stock checks as required in line with replenishment routines.

*Ensure there are sufficient stocks to cover Bank Holidays.

*Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

*Keep storage areas clean and tidy.

*Ensure goods requiring return to suppliers are dealt with in a timely manner.

*Contribute to discussions on efficiency savings within the directorate.

*Be "cost aware" and use equipment and resources in a cost-effective way.

*Seek opportunities to create changes which enhance the service.

*Ensure team adopt a "just in time" philosophy and assist with identifying ways to reduce waste.

*Provide advice to end users regarding availability of products, costs, returns etc.

*Provide cover for goods in/receipting area to direct stock into the Trust.

*Record delivery details in accordance with the inventory management processes.

*Deliver parcels around all areas with priority given to urgent or refundable stock.

*Ensure deliveries are correct and resolve delivery issues.

*Respond in a timely and professional manner to source and expedite goods in the event of a medical emergency.

Responsibility for Supervision, Leadership & Management

The post holder will:

Information Resources & Administrative Duties

The post holder will:

*The post holder will: Use the Trust computer system for updating records as required.

*Read and respond to emails urgently.

*Carry out general administration duties to complement role as required to include filing, record keeping and printing barcodes.

*Ensure adherence to the time and attendance system.

Any Other Specific Tasks Required

*There could be a requirement to drive a Luton van or similar vehicle that is owned and managed by the Trust fleet, to transport clinical consumables to and from Trust own sites. This is dependent of the specific duties and routines of the replenishment assistant.

Qualifications

Essential

• BEHAVIOURS ALIGNED WITH TRUST VALUES
• *Outstanding care
• *Listening and leading
• *Working together
• QUALIFICATIONS & TRAINING
• Educated to GCSE level or equivalent qualifications.
• Level 3 qualification in Supply chain and operations (IoSCM) or Chartered Institute of procurement & Supplies (CIPS) or relevant experience
• KNOWLEDGE
• Minimum 2 years knowledge and practical experience of replenishment or inventory management systems
• Customer Relationships and delivery of service improvements
• Understanding of NHS Policies and Strategies, including Data Protection & IG Toolkit requirements
• Working knowledge of inventory and purchase ordering systems
• Able to work in a team with good interpersonal skills including tact and discretion.
• Ability to participate in discussions which challenge the current ways of working with staff.
• Ability to support colleagues in adopting new methods of working.
• Ability to communicate clearly with colleagues, managers, and customers.
• Ability to write reports and associated project documentation.
• Ability to convey new requirements or processes, which may contain some information to both technical and non-technical staff.
• Good people skills and team working skills with tact, discretion, and empathy.
• PHYSICAL SKILLS
• Standard keyboard skills including ability to use mapping / modelling tools.
• Strong PC skills including advanced use of Microsoft packages.
• Able to travel to other working locations.
• Medium lifting of inventory
• ANALYTICAL & JUDGEMENT SKILLS
• Excellent analytical and problem-solving skills with ability to analyse, interpret and resolve issues.
• Logical and analytical approach required when investigating change or a new solution
• PLANNING & ORGANISING SKILLS
• Ability to work autonomously and prioritise workload.
• Flexibility and ability to meet challenging deadlines and remain focused with conflicting demands and priorities.
• Innovative and well organised
• EXPERIENCE
• Proven Replenishment or inventory management experience
• Managing multiple priorities and meeting deadlines
• SKILLS & ABILITIES
• Self-motivated, enthusiastic, organised with excellent attention to detail.
• Pro-active and delivers to timescales.
• Flexible in workload duties/dealing with tasks/hours and ability to work with conflicting demands and meet deadlines.
• PHYSICAL SKILLS
• Standard keyboard skills including ability to use mapping / modelling tools.
• Strong PC skills including advanced use of Microsoft packages.
• Able to travel to other working locations.
• Medium lifting of inventory
• OTHER
• Willingness to use technology to improve standards of care and support to our patients.
• A team player able to contribute to wider issues of the NHS.
• Commitment to improving services for staff and patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).