Support Typist and Administrator

Somerset NHS Foundation Trust

The closing date is 05 December 2024

Job summary

The role will be required to provide efficient and effective administrative/typist duties to Consultants and other medical/clinical staff within the Cardiology Department at Yeovil District Hospital.The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive telephone calls, accepting messages on behalf of members of the specialty teams, taking appropriate action where necessary.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.Process urgent referrals and arrange appropriate outpatient appointments.Participate in team and Trust meetings as requested.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year salary will be pro rata for the part time hours of 22.5

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-OR-1158

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • RSA stage ll or equivalent qualification in typing.
  • Audio typing RSA stage ll or equivalent.
  • Good general education to GCSE standard including English Language and Mathematics.

Experience

Essential

  • Proven competencies in current office practice.
  • Competent IT skills.
  • Use of emails and electronic diaries.

Desirable

  • Previous NHS experience.
  • Knowledge of medical terminology.
  • Experience of working in an office environment.

Additional Criteria

Essential

  • COMMUNICATION SKILLS
  • Able to demonstrate a good standard of English language.
  • Be able to evidence good communication with staff, patients and carers from a diverse range of cultures and abilities.
  • Uphold privacy and confidentiality.
  • Deal with confidential matters in a sensitive manner.
  • Work well within a team.
  • PLANNING & ORGANISING SKILLS
  • Work flexibly to manage day to day workload being able to prioritise tasks as necessary
Person Specification

Qualifications

Essential

  • RSA stage ll or equivalent qualification in typing.
  • Audio typing RSA stage ll or equivalent.
  • Good general education to GCSE standard including English Language and Mathematics.

Experience

Essential

  • Proven competencies in current office practice.
  • Competent IT skills.
  • Use of emails and electronic diaries.

Desirable

  • Previous NHS experience.
  • Knowledge of medical terminology.
  • Experience of working in an office environment.

Additional Criteria

Essential

  • COMMUNICATION SKILLS
  • Able to demonstrate a good standard of English language.
  • Be able to evidence good communication with staff, patients and carers from a diverse range of cultures and abilities.
  • Uphold privacy and confidentiality.
  • Deal with confidential matters in a sensitive manner.
  • Work well within a team.
  • PLANNING & ORGANISING SKILLS
  • Work flexibly to manage day to day workload being able to prioritise tasks as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Operational Manager, Cardiology

Ellaine Thompson

ellaine.thompson@somersetft.nhs.uk

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 to £23,615 a year salary will be pro rata for the part time hours of 22.5

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-OR-1158

Job locations

Yeovil District Hospital

Higher Kingston

Yeovil

Somerset

BA21 4AT


Supporting documents

Privacy notice

Somerset NHS Foundation Trust's privacy notice (opens in a new tab)