Somerset NHS Foundation Trust

Medical Secretary-Neurology

Information:

This job is now closed

Job summary

We are seeking to recruit B3 Medical Secretary who has a passion for high quality customer care to work within the Neurology Department. This is a full time role working days to be discussed at time of interview.

The successful applicant will provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals.We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.

If you think that you are the right person for the job, we would love to hear from you.

Main duties of the job

Communicate with patients, colleagues, internal and external

Deal with day to day correspondence,

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Prioritise own work efficiently and effectively, highlighting any issues to the Band 4

Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Details

Date posted

19 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-1143

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Job description

Job responsibilities

Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face

Deal with day to day correspondence, initiating appropriate responses in order to provide patients, staff and other parties with required information in a friendly and professional manner

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Prioritise own work efficiently and effectively, working within the secretarial team to ensure Trust targets for all administrative duties are met, highlighting any issues to the Band 4. Liaise with other secretarial team members to ensure fair distribution of workload

Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

Job description

Job responsibilities

Communicate with patients, colleagues, internal and external contacts in a courteous, professional and timely manner at all times by various methods, i.e. telephone, written, face to face

Deal with day to day correspondence, initiating appropriate responses in order to provide patients, staff and other parties with required information in a friendly and professional manner

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary

Prioritise own work efficiently and effectively, working within the secretarial team to ensure Trust targets for all administrative duties are met, highlighting any issues to the Band 4. Liaise with other secretarial team members to ensure fair distribution of workload

Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • RSA/OCR III WP/Typing or equivalent experience

Desirable

  • ECDL or equivalent

Experience

Essential

  • Audio typing/word processing

Desirable

  • Previous NHS administration experience (2 years minimum)
  • Medical audio typing

Additional Criteria

Desirable

  • PLANNING & ORGANISING SKILLS
  • Ability to multi task
  • Ability to organise own time
  • Ability to manage Consultant diary
  • Accurate and timely presentation of information
  • Ability to take steps to ensure the patient has a smooth pathway
Person Specification

Qualifications

Essential

  • Good standard of general education
  • RSA/OCR III WP/Typing or equivalent experience

Desirable

  • ECDL or equivalent

Experience

Essential

  • Audio typing/word processing

Desirable

  • Previous NHS administration experience (2 years minimum)
  • Medical audio typing

Additional Criteria

Desirable

  • PLANNING & ORGANISING SKILLS
  • Ability to multi task
  • Ability to organise own time
  • Ability to manage Consultant diary
  • Accurate and timely presentation of information
  • Ability to take steps to ensure the patient has a smooth pathway

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Operational Manager

Imogene Spink

Imogene.Spink@somersetft.nhs.uk

07776642546

Details

Date posted

19 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

184-OL-OR-1143

Job locations

Musgrove Park Hospital

Musgrove Road

Taunton

Somerset

TA1 5DA


Supporting documents

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