Somerset NHS Foundation Trust

SWISH Administrator

Information:

This job is now closed

Job summary

SWISH are looking for a friendly, enthusiastic Receptionist/Booking Clerk to join the admin team at the main SWISH Hub based at Millstream House in Taunton.

If you enjoy meeting people and interacting with them both face to face and over the telephone then this may be the job for you. The SWISH Receptionist/Booking Clerk is an important role as you will be the patients' first point of contact with the service so being a friendly, helpful individual is essential.

Main duties of the job

To greet patients on arrival at the SWISH Clinic, update personal data on electronic patient management system and input data following clinic attendance.

To book appointments for the assessment and treatment of patients requesting contraceptive and sexual health services.

To arrange appointments via email and telephone booking line, using electronic patient management system.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Details

Date posted

27 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-GR-298

Job locations

Swish Millstream House

Castle Street

Taunton

Somerset

TA1 4AS


Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Job description

Job responsibilities

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • Good general standard of education to GCSE level or equivalent
  • Basic IT Skills
  • Microsoft Office skills (Excel, etc)

Desirable

  • NVQ2 Admin/Customer Care

Experience

Essential

  • Working face to face with the public
  • Working in an administrative role
  • Working as part of a team

Desirable

  • Health sector Reception/Appointment booking experience

Additional Criteria

Essential

  • See attached job description which includes person specification
Person Specification

Qualifications

Essential

  • Good general standard of education to GCSE level or equivalent
  • Basic IT Skills
  • Microsoft Office skills (Excel, etc)

Desirable

  • NVQ2 Admin/Customer Care

Experience

Essential

  • Working face to face with the public
  • Working in an administrative role
  • Working as part of a team

Desirable

  • Health sector Reception/Appointment booking experience

Additional Criteria

Essential

  • See attached job description which includes person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Swish Millstream House

Castle Street

Taunton

Somerset

TA1 4AS


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

Swish Millstream House

Castle Street

Taunton

Somerset

TA1 4AS


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Julia Barham

julia.barham@somersetft.nhs.uk

01823428338

Details

Date posted

27 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 to £22,383 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-GR-298

Job locations

Swish Millstream House

Castle Street

Taunton

Somerset

TA1 4AS


Supporting documents

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