Job summary
The Emergency Department is looking for a Progress Chaser to help facilitate the smooth and timely flow of patient journeys through the department and reduce delays.
Main duties of the job
To be Central point of contact for the co-ordination of patient flow through their Unscheduled Care VisitTo provide practical and administrative support to ED, monitoring visit times, and proactively chasing tests and resultsTo alert Patient Flow Team/Matron to anticipated difficulties in terms of admissions/discharges and any likely obstruction to meet the ED4-hour visit or Ambulance Service 30 minute handover targetsTo follow the internal professional standards for emergency medicine
About us
Yeovil District Hospital is now part of Somerset NHS Foundation Trust. As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- RSA II/III (or equivalent)
- English Language GCSE level (or equivalent)
- Maths GCSE level (or equivalent)
Desirable
- ECDL or evidence of working towards
Experience
Essential
- Previous clerical experience
- Reception experience
Desirable
- Previous experience in medical/health care background
Skills
Essential
- Excellent interpersonal skills
- Flexible/open to changing work practices
- Able to work under pressure and meet deadlines
- Able to deal with difficult individuals/situations
- Ability to cope with frequent interruptions to work
- Ability to carry out work within clinical treatment setting
Person Specification
Qualifications
Essential
- RSA II/III (or equivalent)
- English Language GCSE level (or equivalent)
- Maths GCSE level (or equivalent)
Desirable
- ECDL or evidence of working towards
Experience
Essential
- Previous clerical experience
- Reception experience
Desirable
- Previous experience in medical/health care background
Skills
Essential
- Excellent interpersonal skills
- Flexible/open to changing work practices
- Able to work under pressure and meet deadlines
- Able to deal with difficult individuals/situations
- Ability to cope with frequent interruptions to work
- Ability to carry out work within clinical treatment setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
