Job summary
Do you have a background in administration with the ability to communicate with patients, carers and relatives whilst remaining sensitive and empathic?
Are you looking for a new, rewarding role?
Our Children's and Adolescent Mental Health Team in Taunton are looking for a Team Secretary to work within our small team of administrators helping to ensure the smooth running of a CAMHS service which covers the West of the county of Somerset.
The role is office based and we are ideally looking for someone to work full time, although we can consider part time for the right person.
Main duties of the job
The CAMHS West team sees children and young people where there are concerns about their emotional, psychological wellbeing or mental health. The team consists of Specialist CAMHS Psychiatrists, Mental Health Nurses, Social Workers, Occupational Therapists, Psychologists, Assistant Psychologists, Support Workers and Administrators.
Your role will be to provide valuable secretarial and reception support to the team, enabling the service to run smoothly and continue to support young people and their families effectively. This will include arranging appointments, filing, minute taking, supporting the receptionist and other typical administrative/medical secretary tasks such as making contact with GP surgeries or other medical professionals, prescription related administrative tasks.
If you are looking to be part of a busy and dynamic team, working closely with colleagues, to support a positive and successful delivery of service to young people, please do apply.
If you would like to apply with a CV or need any other assistance with your application, please email Sophie.lawson-blake@somersetft.nhs.uk
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
- To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis.
- To organise and maintain a room booking system for meetings and appointments for various professional team members.
- To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.
- To take initiative where necessary, prioritising the workload to ensure deadlines are met.
- If required, to take responsibility for maintaining a small record storage area in their work place.
- To assist with entering data, using the Trusts computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.
- To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member
Job description
Job responsibilities
- To collate and distribute incoming and outgoing communication into the team via post and email on a daily basis.
- To organise and maintain a room booking system for meetings and appointments for various professional team members.
- To assist in ensuring relevant files, papers, refreshments, etc are available for meetings.
- To take initiative where necessary, prioritising the workload to ensure deadlines are met.
- If required, to take responsibility for maintaining a small record storage area in their work place.
- To assist with entering data, using the Trusts computer network, regarding appointments, day treatment sessions, admissions, discharges, etc.
- To provide the first line contact for calls coming in to the team, taking appropriate information prior to the involvement of a clinical staff member
Person Specification
Knowledge & Experience
Essential
- Previous administrative experience
- Experience of setting up and maintaining office systems and procedures that support smooth running of the department
- Knowledge and Experience of Microsoft Office packages
Desirable
- Experience of contact with users of mental health services
- Experience of children and Young People's Services
Qualifications & Training
Essential
- NVQ Business Administration Level 3 /equivalent typing qualification
- Audio Typing
Person Specification
Knowledge & Experience
Essential
- Previous administrative experience
- Experience of setting up and maintaining office systems and procedures that support smooth running of the department
- Knowledge and Experience of Microsoft Office packages
Desirable
- Experience of contact with users of mental health services
- Experience of children and Young People's Services
Qualifications & Training
Essential
- NVQ Business Administration Level 3 /equivalent typing qualification
- Audio Typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
