Job summary
We are seeking to recruit an enthusiastic, hardworking and well-motivated individual to join the management team within Medicine. The post holder will provide operational managerial support to the stroke team. This is a position with County-wide responsibilities and the successful applicant will be expected to split their time each week between Yeovil District Hospital and Musgrove Park Hospital according to the needs of the service. We are looking for a dynamic and forward-thinking person with excellent communication skills, who will be effective in working closely with clinical and non-clinical staff to support and optimise this service.
Main duties of the job
The post holder will support the Service Manager providing day to day operational management. You will undertake planned work and unplanned work to support the organisation, ensure sufficient capacity is found to meet demand and lead the roll-out of transformation programmes within stroke. Your day to day work will involve working with the teams to drive their service forward, lead on cross county engagement, address operational issues as they arise and to support change.
The successful individual will have the opportunity to work with many functions, supporting the delivery of the service and the implementation of new ways of working. You will assist in meeting performance management requirements across the service. Experience of effective working within teams is essential.
About us
Yeovil District Hospital and Musgrove Park Hospital are now integrated acute trusts in Somerset, under Somerset NHS Foundation Trust. As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
As the responsible senior management lead for the specialty area, actively promote a culture of care which reflects Somerset NHS Foundation Trust values and leadership behaviours.
The Senior Operational Manager will be responsible for operational leadership and performance of services to continually improve service delivery. Responsibility includes supporting high quality patient care and achieving the most efficient and cost-effective use of resources. This includes the development and implementation of business plans, projects and service improvement changes.
The Senior Operational Manager will lead and manage a number of supporting staff and will support the Service Manager in preparation of Service Group plans which will contribute to the Service Group strategy. To work collaboratively with others to identify and implement potential service improvements or developments. The Senior Operational Manager will support specific services within the Service Group including service development, review and implement policies and procedures.
To work closely with the Service Director, Service Managers, other Managers, Clinical Directors, Specialty Leads, Associate Directors of Patient Care, Matrons, and Lead Specialist Nurses/Clinical Service Leads to implement the agreed business and service plans.
Job description
Job responsibilities
As the responsible senior management lead for the specialty area, actively promote a culture of care which reflects Somerset NHS Foundation Trust values and leadership behaviours.
The Senior Operational Manager will be responsible for operational leadership and performance of services to continually improve service delivery. Responsibility includes supporting high quality patient care and achieving the most efficient and cost-effective use of resources. This includes the development and implementation of business plans, projects and service improvement changes.
The Senior Operational Manager will lead and manage a number of supporting staff and will support the Service Manager in preparation of Service Group plans which will contribute to the Service Group strategy. To work collaboratively with others to identify and implement potential service improvements or developments. The Senior Operational Manager will support specific services within the Service Group including service development, review and implement policies and procedures.
To work closely with the Service Director, Service Managers, other Managers, Clinical Directors, Specialty Leads, Associate Directors of Patient Care, Matrons, and Lead Specialist Nurses/Clinical Service Leads to implement the agreed business and service plans.
Person Specification
Qualifications
Essential
- Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management
- Post graduate diploma in health service management/equivalent experience
- Commitment to ongoing professional development
Desirable
Experience
Essential
- Significant operational management experience within a complex organisation, working across organisational boundaries
- Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
- Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
- Significant experience and knowledge of using Microsoft Office
Desirable
- Experience of working with patients and/or the public
- Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies
- Experience of project management and managing budgets
Person Specification
Qualifications
Essential
- Educated to degree level or have equivalent qualifications/experience in operational service delivery and business management
- Post graduate diploma in health service management/equivalent experience
- Commitment to ongoing professional development
Desirable
Experience
Essential
- Significant operational management experience within a complex organisation, working across organisational boundaries
- Demonstrable success in creating clear plans that can be flexible to the needs of the organisation, delivering change and performance through management and clinical teams
- Evidence of engaging clinical teams in strategic discussions, establishing priorities and delivery plans, effective delegation, coaching, monitoring performance and giving feedback
- Significant experience and knowledge of using Microsoft Office
Desirable
- Experience of working with patients and/or the public
- Have good general knowledge and understanding of all HR policies and practices, promoting compliance with all workforce policies
- Experience of project management and managing budgets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
