Job summary
Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step in to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.The NHS is an excellent employer with fantastic opportunities. We offer a varied apprentice programme that will give you the skills and experiences you need to start your career.
A vacancy is available in the Ophthalmology team for an enthusiastic Administration Apprentice with good communication skills and a friendly, professional persona.
Main duties of the job
- To provide general admin support to the Ophthalmology team.
- To answer incoming telephone calls from patients, carers and other healthcare professionals, taking messages or referring onto other departments as appropriate.
- To ensure all medical record documents are filed correctly in the medical notes.
- To ensure all post is collected, sorted and distributed accordingly.
- To use the hospital administration system TrakCare for all patient related data, including medical records tracking.
- Booking of outpatient follow up appointments
- The admin assistant will be responsible for the batch printing of Ophthalmology clinic letters using Medisight.
About us
As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.
You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.
We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.
Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.
Somerset offers the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent qualifications including English Language Grade A-C
- NVQ Level 2 in Business Administration or equivalent qualifications/relevant experience
Experience
Desirable
- Experience of providing customer focussed service.
- Experience in an administrative role
- Proficient IT skills including keyboard skills and experience of Microsoft packages
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent qualifications including English Language Grade A-C
- NVQ Level 2 in Business Administration or equivalent qualifications/relevant experience
Experience
Desirable
- Experience of providing customer focussed service.
- Experience in an administrative role
- Proficient IT skills including keyboard skills and experience of Microsoft packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
