Job summary
We are looking for a Medical Records Clerk to join us!
The Medical Records Library is based on Priorswood Industrial Estate with plenty of free onsite parking.
A Medical Records Clerk is responsible for retrieving medical records from the medical records library and ensuring those records are sent to clinic preparation areas, secretaries, wards and departments in a timely manner and ensuring that returned records are filed correctly in the medical records library.
Main duties of the job
Two Posts:
Post 1 - Shift Pattern 6am until 2pm Monday to Friday (37.5 Hours)
Post 2 - Shift Pattern 6am until 10am Monday to Friday (20 Hours)
There will be times when staff need to be flexible to work different shift patterns.
There is also a requirement to cover occasional bank holiday shifts.
The Medical Records clerk will be required to adhere to organisational core values and behaviours, departmental policies and objectives to provide a high quality, efficient and effective service.
About us
The Medical Records Library is based on Priorswood Industrial Estate with plenty of free onsite parking.
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
Communication and Key Working Relationships
The medical records clerk may come into contact with all staff who use paper case notes across the Trust. The main working relationships will be with:
- Medical Records Clerks/Supervisors
- Data Access and Disclosure Office
- Information Governance Team
- Medical Secretaries
- Out-Patients Team
- Ward Receptionists
Planning and Organisation
- Generation of hourly print outs for case note requests
- Ensuring case notes are sent out in a timely manner
- Ensuring case notes are sent to the correct locations
- Ensuring that searches are made for missing case notes, this may include full bay searches
- Answering the phone to take emergency requests, ensuring appropriate information is collected to identify the correct patient and case notes
Job description
Job responsibilities
Communication and Key Working Relationships
The medical records clerk may come into contact with all staff who use paper case notes across the Trust. The main working relationships will be with:
- Medical Records Clerks/Supervisors
- Data Access and Disclosure Office
- Information Governance Team
- Medical Secretaries
- Out-Patients Team
- Ward Receptionists
Planning and Organisation
- Generation of hourly print outs for case note requests
- Ensuring case notes are sent out in a timely manner
- Ensuring case notes are sent to the correct locations
- Ensuring that searches are made for missing case notes, this may include full bay searches
- Answering the phone to take emergency requests, ensuring appropriate information is collected to identify the correct patient and case notes
Person Specification
General admin experience
Essential
Computer skills
Essential
- Previous experience of use of computer based systems
Previous medical records experience
Desirable
- Previous experience of working within a medical records department
Experience in customer service
Essential
- Experience in customer service
Data protection and confidentiality awareness
Desirable
- Data protection and confidentiality awareness
Good communication skills
Essential
- Good level of communication in responding to questions
Person Specification
General admin experience
Essential
Computer skills
Essential
- Previous experience of use of computer based systems
Previous medical records experience
Desirable
- Previous experience of working within a medical records department
Experience in customer service
Essential
- Experience in customer service
Data protection and confidentiality awareness
Desirable
- Data protection and confidentiality awareness
Good communication skills
Essential
- Good level of communication in responding to questions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
