Receptionist

Job summary

Do you have exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives whilst remaining sensitive and empathic?

Do you possess a patient focused approach, along with being able to recognise and manage challenging situations in a calm and professional manner?

Are you able to work effectively as part of a team?

If you have answered 'yes' to the above, then we would love to hear from you.

We are looking for an enthusiastic, friendly, helpful and welcoming person, preferably with reception experience, who thrives in a busy, ever changing environment.

Good IT skills are essential, as is a calm and pleasant manner to welcome visitors and answer telephone calls.

Main duties of the job

• Greeting clients and visitors as they arrive at reception.
• Ensuring that all the client information held on the electronic patient record is correct.
• Informing clinicians of the arrival of the client.
• Arranging client transport as required.
• Using various computer systems to book clinics, cancel appointments, arrange appointments.
• Logging any maintenance issues.
• Ordering items for the Directorate via our Procurement team/system.

About us

As an organisation, The NHS offers a wide range of benefits including flexible working, pension contributions, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!

We also provide free parking for all our staff.