Job summary
We are excited to say that here in Somerset, service users, commissioners and providers across primary care, secondary care and the third sector have come together to co-produce what we collectively believe is a bold and radical redesign of a model of mental health care that has largely remained unchanged for 20 years. The planned Community Rehabilitation service will integrate with our innovative core community mental health transformation, and develop a joint service approach, in supporting the rehabilitation of Somerset patients building on existing service developments.
This exciting role will drive the service forward and manage the Community Rehabilitation service along with the Inpatient Rehabilitation ward and the VCSE offer within our planned new service. SFT and VCS partners have successfully partnered to jointly deliver transformed community mental health services to the population of Somerset. This allows people to access a wide range of services and support to meet their mental health needs, including debt and employment advice, volunteering opportunities, community activities and exercise as well as access to specialist mental health services. The aim is to add this new joint rehabilitation service to the number of service options within the county that really puts the person at the centre of our MH offer.
Main duties of the job
- Operational Manager leading the services of Community Rehabilitation service & patient flow between Willow rehabilitation ward and the community rehab service. Providing direct line management to staff across a range of professional backgrounds in the community rehabilitation service.
- To develop working relationship between the community rehabilitation service, and the clinical team on the rehab ward, Willow, ensuring the services work closely together with wider MH services/stakeholders to support a collaborative approach to the rehabilitation of patients into the local Somerset community.
- To manage the working relationship, and, the contract with VCSE Rehabilitation service
- Working alongside the CMHS and LD sub directorate management team will co-ordinate, lead and develop the delivery of the service(s)
- Will undertake clinical duties and may be required to maintain a clinical caseload.
- Will be expected to participate in the Manager On-call rota.
About us
As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.
The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.
There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone!
Job description
Job responsibilities
Please refer to the attached job description and person specification for further details of the main responsibilities and role requirements.
Job description
Job responsibilities
Please refer to the attached job description and person specification for further details of the main responsibilities and role requirements.
Person Specification
Qualifications & Training
Essential
- oRegistration with the relevant provisional body such as the Health Professions Council
- oEvidence of continuing professional development
Desirable
- oRelevant specialist CPD qualification (Diploma/ Masters etc.
- oManagement training/qualification
Knowledge & Experience
Essential
- oSignificant specialist post qualification experience in the field of severe mental illness; at least 4 years.
- oAble to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
- oUp to date knowledge of relevant legislation, theory and policies relating to the service.
- oAble to demonstrate knowledge of accessing, analysing and using information
- oClear knowledge of risk management
- oMentorship training or experience
- oSupervision experience with all grades of staff.
- oExperience of Service Development/Project Work
- oService development/ project work.
- oExperience managing Services
Skills & Abilities
Essential
- oAble to lead and delegate appropriately.
- oAble to demonstrate ability to communicate information to senior managers, staff, patients, carers, external agencies: requires negotiating, persuasive, motivational, reassurance skills. Is able to give formal presentations to large groups of people.
- oAbility to analyse complex problems and to develop practical and workable solutions to address them.
- oKnowledge of the role & functions of other agencies and departments.
- oChange and project management techniques
- oCompassionate - exceptional interpersonal skills with the ability to communicate effectively with staff, service users, carers and relatives (as appropriate) remaining sensitive and empathetic.
- oListens to others' views respecting and valuing individual needs.
- oExcellent organisational skills, ability to manage own time and plan timed activities.
- oAbility to recognise and manage challenging situations in a calm and professional manner.
- oUnderstanding of Health Services Management and Policy
Communication Skills
Essential
- oEvidence of a good standard of Literacy / English language skills
Personal Qualities
Essential
- oStrong commitment to openness, honesty and integrity in undertaking the role.
- oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude.
- oA commitment to improving patient services through an ability to sustain a clear performance focus on achieving goals.
- oWork under pressure, dealing with a complex range of competing priorities and agendas
- oConcentrate for long periods on a daily basis
- oMake immediate decisions
- oComplete work whilst being subjected to frequent unpredictable interruptions
- oDevelop and maintain good working relationships both within the team and the organisation.
- oAct in ways that support equality and promote diversity
- oEffective team player with good leadership, communication and negotiation skills.
- oAbility to function with a wide range of professionals and stakeholders in a complex multi-agency context
- oWell organised with good administration skills.
- oEmpathy/engagement skills with the client group, families, carers and colleagues.
- oAbility to contain and work with organisational stress and ability to "hold" the stress of others.
- oAbility to work independently.
- oSelf-awareness and emotional reliance.
- oSkills in clinical supervision.
- oConsultancy skills to other professions/ agencies.
- oCompassionate - Open minded, treats colleagues, service users, carers and relatives with dignity and respect.
- oIntuitive and caring nature.
- oAct in a way that supports equality and diversity.
Other
Essential
- oAdvanced use of judgement and analytical skills in interpreting overall health service policy and strategy in order to establish goals and standards.
- oOwn transport available for work purposes & full UK driving licence
Person Specification
Qualifications & Training
Essential
- oRegistration with the relevant provisional body such as the Health Professions Council
- oEvidence of continuing professional development
Desirable
- oRelevant specialist CPD qualification (Diploma/ Masters etc.
- oManagement training/qualification
Knowledge & Experience
Essential
- oSignificant specialist post qualification experience in the field of severe mental illness; at least 4 years.
- oAble to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management.
- oUp to date knowledge of relevant legislation, theory and policies relating to the service.
- oAble to demonstrate knowledge of accessing, analysing and using information
- oClear knowledge of risk management
- oMentorship training or experience
- oSupervision experience with all grades of staff.
- oExperience of Service Development/Project Work
- oService development/ project work.
- oExperience managing Services
Skills & Abilities
Essential
- oAble to lead and delegate appropriately.
- oAble to demonstrate ability to communicate information to senior managers, staff, patients, carers, external agencies: requires negotiating, persuasive, motivational, reassurance skills. Is able to give formal presentations to large groups of people.
- oAbility to analyse complex problems and to develop practical and workable solutions to address them.
- oKnowledge of the role & functions of other agencies and departments.
- oChange and project management techniques
- oCompassionate - exceptional interpersonal skills with the ability to communicate effectively with staff, service users, carers and relatives (as appropriate) remaining sensitive and empathetic.
- oListens to others' views respecting and valuing individual needs.
- oExcellent organisational skills, ability to manage own time and plan timed activities.
- oAbility to recognise and manage challenging situations in a calm and professional manner.
- oUnderstanding of Health Services Management and Policy
Communication Skills
Essential
- oEvidence of a good standard of Literacy / English language skills
Personal Qualities
Essential
- oStrong commitment to openness, honesty and integrity in undertaking the role.
- oHigh level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude.
- oA commitment to improving patient services through an ability to sustain a clear performance focus on achieving goals.
- oWork under pressure, dealing with a complex range of competing priorities and agendas
- oConcentrate for long periods on a daily basis
- oMake immediate decisions
- oComplete work whilst being subjected to frequent unpredictable interruptions
- oDevelop and maintain good working relationships both within the team and the organisation.
- oAct in ways that support equality and promote diversity
- oEffective team player with good leadership, communication and negotiation skills.
- oAbility to function with a wide range of professionals and stakeholders in a complex multi-agency context
- oWell organised with good administration skills.
- oEmpathy/engagement skills with the client group, families, carers and colleagues.
- oAbility to contain and work with organisational stress and ability to "hold" the stress of others.
- oAbility to work independently.
- oSelf-awareness and emotional reliance.
- oSkills in clinical supervision.
- oConsultancy skills to other professions/ agencies.
- oCompassionate - Open minded, treats colleagues, service users, carers and relatives with dignity and respect.
- oIntuitive and caring nature.
- oAct in a way that supports equality and diversity.
Other
Essential
- oAdvanced use of judgement and analytical skills in interpreting overall health service policy and strategy in order to establish goals and standards.
- oOwn transport available for work purposes & full UK driving licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
