Job summary
An exciting opportunity has arisen for an enthusiastic and self-motivated individual to join the Cancer Directorate, providing high-quality administrative support. We are seeking a well-organised team player with excellent communication skills, who thrives in a busy, challenging yet rewarding environment. You should demonstrate a positive approach to change and be highly motivated to work both effectively and efficiently. In this role, you will support departmental operations by preparing and circulating meeting agendas, taking accurate minutes, and ensuring timely follow-up of agreed actions. You will manage shared inboxes, including coordinating room booking requests, and act as a key point of contact for day-to-day enquiries. The postholder will also process invoices, support the raising of purchase orders, and provide general administrative support across the department to ensure smooth and efficient service delivery. This is a hybrid role, incorporating a combination of onsite and home working.
Main duties of the job
To provide aprofessional,effectiveand efficientadministrativeand secretarialserviceto theCancerDirectorateand associated specialties/teamsand its users including patients,relativesand colleagues.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on the 26th April 2026.
Interviews are due to be held on the 6th May 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on the 26th April 2026.
Interviews are due to be held on the 6th May 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to NVQ Level 4 or equivalent experience in Customer Service/Business Admin/ITQ in a relevant subject or equivalent previous proven experience.
Experience
Essential
- Demonstrable level of leadership and administrative experience at a high level of competence.
- Demonstrable experience of working in a small team environment.
- Experience of working in a busy office environment or reception service.
- Secretarial and /or administrative experience including minute taking.
- Prioritising, planning and organising own tasks.
- Working within guidelines.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Experience of IT packages - such as MS Co-Pilot and Office 365, Outlook, Word, Excel, PowerPoint and Access.
- Experience of producing documents to a high standard.
- Adaptable and flexible in their approach to working and able to cope under pressure.
- Proven experience of providing administrative support to senior members of staff.
- Strong administrative management skills including effective communication, team working and negotiation skills.
Desirable
- Previous experience of working in NHS.
Knowledge
Essential
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office packages.
Desirable
- Knowledge of the Trust including awareness of priorities.
- Knowledge of Trust information systems.
- Knowledge of Medical Terminology.
- Awareness of NHS targets and Trust priorities.
Skills
Essential
- Ability to work as part of a team.
- Excellent verbal and written communication skills including telephone, email, face to face.
- Good organisational and time management skills.
- Ability to organise and manage own time keeping, to schedule and deadlines.
- Ability to allocate and monitor work of others.
- Ability to use own initiative and work autonomously.
- Ability to demonstrate leadership skills.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure with competing demands.
- Ability to store and safeguard confidential documents.
Desirable
- Ability to touch type.
- Ability to requisition general stock.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Educated to NVQ Level 4 or equivalent experience in Customer Service/Business Admin/ITQ in a relevant subject or equivalent previous proven experience.
Experience
Essential
- Demonstrable level of leadership and administrative experience at a high level of competence.
- Demonstrable experience of working in a small team environment.
- Experience of working in a busy office environment or reception service.
- Secretarial and /or administrative experience including minute taking.
- Prioritising, planning and organising own tasks.
- Working within guidelines.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Experience of IT packages - such as MS Co-Pilot and Office 365, Outlook, Word, Excel, PowerPoint and Access.
- Experience of producing documents to a high standard.
- Adaptable and flexible in their approach to working and able to cope under pressure.
- Proven experience of providing administrative support to senior members of staff.
- Strong administrative management skills including effective communication, team working and negotiation skills.
Desirable
- Previous experience of working in NHS.
Knowledge
Essential
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office packages.
Desirable
- Knowledge of the Trust including awareness of priorities.
- Knowledge of Trust information systems.
- Knowledge of Medical Terminology.
- Awareness of NHS targets and Trust priorities.
Skills
Essential
- Ability to work as part of a team.
- Excellent verbal and written communication skills including telephone, email, face to face.
- Good organisational and time management skills.
- Ability to organise and manage own time keeping, to schedule and deadlines.
- Ability to allocate and monitor work of others.
- Ability to use own initiative and work autonomously.
- Ability to demonstrate leadership skills.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure with competing demands.
- Ability to store and safeguard confidential documents.
Desirable
- Ability to touch type.
- Ability to requisition general stock.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).