Job summary
We are looking for an onsite Windows 11 applications Engineer, on a 6-month fixed term contract, to support applications testing, defect identification, and resolution for our Windows 11 ecosystem. The role requires hands-on experience with Windows 11 OS, expertise in applications troubleshooting and defect resolution, and effective collaboration skills to ensure smooth application functionality and performance.
Main duties of the job
o Conduct comprehensive testing on applications in Windows 11 to ensure compatibility and performance.o Identify, document, and prioritise defects using defect-tracking tools and collaborate with cross-functional teams to resolve issues.o Contributing to the Windows 11 upgrade project as an applications testing and validation engineero Develop and enhance testing methodologies, produce and troubleshoot test scripts, and document processes.o Application readiness testing: Scans applications for compatibility issues and provides recommendations for resolutiono Apply suggested fixes to create new versions of the applications when requiredo Responsible for scheduling workload in conjunction with the IT Technical Services Manager.o Work with third party support contacts to resolve technical problems with desktop computing software applications to minimise disruption to customer systems.o Accurately document and maintain records of testing of the different applicationso Deliver a high standard of customer service in a professional manner.o Reach out to departments to confirm applications are used and arrange testing.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on 12th February 2025
Interviews are due to be held on 21st February 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on 12th February 2025
Interviews are due to be held on 21st February 2025
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Degree or equivalent IM&T qualification or equivalent experience
- ITIL or equivalent Foundation level
Desirable
- Microsoft Certified Engineer
Experience
Essential
- Experience of working with Windows OS (preferably Windows 11) and knowledge of configuration, testing and installation software
- Experience of applications testing for compatibility with the latest version of Microsoft's operating systems
Desirable
- Knowledge of ICT applications and related processes used in NHS clinical care setting including Microsoft Office applications, clinical information systems and other software.
Knowledge
Essential
- Experience of creating test scripts for new or updated software applications
Desirable
- Knowledge/awareness of application development process
Skills
Essential
- Excellent customer and interpersonal skills
- Self-motivated and able to motivate others
- Able to solve complex technical problems
- Well organised with excellent documentation skills
- Ability to work independently and as part of a team
- Ability to create reports (e.g. Performance - exception - technical)
Desirable
- Project management skills
- Anti-virus
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Degree or equivalent IM&T qualification or equivalent experience
- ITIL or equivalent Foundation level
Desirable
- Microsoft Certified Engineer
Experience
Essential
- Experience of working with Windows OS (preferably Windows 11) and knowledge of configuration, testing and installation software
- Experience of applications testing for compatibility with the latest version of Microsoft's operating systems
Desirable
- Knowledge of ICT applications and related processes used in NHS clinical care setting including Microsoft Office applications, clinical information systems and other software.
Knowledge
Essential
- Experience of creating test scripts for new or updated software applications
Desirable
- Knowledge/awareness of application development process
Skills
Essential
- Excellent customer and interpersonal skills
- Self-motivated and able to motivate others
- Able to solve complex technical problems
- Well organised with excellent documentation skills
- Ability to work independently and as part of a team
- Ability to create reports (e.g. Performance - exception - technical)
Desirable
- Project management skills
- Anti-virus
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)