Job summary
We are looking for a well-organised and enthusiastic individual to join the digestive diseases team as personal assistant to our lead nurses. The ability to work well under pressure, be organised and have excellent communication skills are essential. You must be able to work both independently and within the team, liaise with staff at all levels in a confident manner and be willing to learn.
Hybrid working at home and on site may be discussed and considered once fully trained.
Main duties of the job
To provide a comprehensive PA service and administrative support to the Band 8 Lead Nurses within Digestive Diseases including managing diaries, coordinating and preparing meetings, optimising clinical time, taking minutes, producing letters and other documents, dealing with queries and providing administrative support to the specialist nurses and their teams.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 18th December 2024
Interviews are due to be held week commencing 6th January 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 18th December 2024
Interviews are due to be held week commencing 6th January 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including -English GCSE pass at Grade 4 or above -Maths GCSE pass at Grade 4 or above
- Evidence of continuous professional development.
Desirable
- IT specialist, health informatics qualification or equivalent
- Medical Terminology Certificate or equivalent
Experience
Essential
- Experience of working in a busy office environment or reception service
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines and developing administrative processes
- Customer service and dealing with enquiries in difficult situations
- Data entry and producing reports
- Experience of IT packages - Microsoft Office
- Secretarial and/or administrative including diary management, co- coordinating and arranging meetings, minute taking and developing templates.
- Experience of producing documents to a high standard
Desirable
- Familiarity with Epic computer system
- Previous experience of working in the NHS
Knowledge
Essential
- Understanding confidentiality and data protection
- Understanding of customer services
- Office procedures
- Good working knowledge of Microsoft Office packages
Desirable
- Knowledge of Trust information systems
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, e-mail and face to face
- Ability to organise and manage own timekeeping to schedule and deadlines
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents, both electronic and hard copy
- Ability to show attention to detail and accuracy
- Willing to take on and learn new skills
- Good organisation skills
- Ability to use own initiative and work autonomously
Desirable
- Ability to requisition general stock
- Ability to develop templates for letters
- Minute-taking
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.
Person Specification
Qualifications
Essential
- Educated to A Level or Level 3 Business Admin/IT qualification or equivalent experience including -English GCSE pass at Grade 4 or above -Maths GCSE pass at Grade 4 or above
- Evidence of continuous professional development.
Desirable
- IT specialist, health informatics qualification or equivalent
- Medical Terminology Certificate or equivalent
Experience
Essential
- Experience of working in a busy office environment or reception service
- Experience of administrative work
- Prioritising, planning and organising own tasks
- Working within guidelines and developing administrative processes
- Customer service and dealing with enquiries in difficult situations
- Data entry and producing reports
- Experience of IT packages - Microsoft Office
- Secretarial and/or administrative including diary management, co- coordinating and arranging meetings, minute taking and developing templates.
- Experience of producing documents to a high standard
Desirable
- Familiarity with Epic computer system
- Previous experience of working in the NHS
Knowledge
Essential
- Understanding confidentiality and data protection
- Understanding of customer services
- Office procedures
- Good working knowledge of Microsoft Office packages
Desirable
- Knowledge of Trust information systems
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, e-mail and face to face
- Ability to organise and manage own timekeeping to schedule and deadlines
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents, both electronic and hard copy
- Ability to show attention to detail and accuracy
- Willing to take on and learn new skills
- Good organisation skills
- Ability to use own initiative and work autonomously
Desirable
- Ability to requisition general stock
- Ability to develop templates for letters
- Minute-taking
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - Safe, Kind, Excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).