Job summary
Patient Safety Partner
Are you looking support patient safety and improvement without the commitment of specified hours? Would you like to contribute to achieving patient safety related aims and objectives in CUH?
We are looking for current or past patients and service users to represent the voices of our diverse population.
Role Summary
The role of a Patient Safety Partner (PSP) is to enable us to value, listen and provide meaningful involvement opportunities for patients, carers, and families, in the ongoing patient safety work of the organisation. The PSP will support a culture which is 'patient centred'.
A PSP is actively involved in the design of safer healthcare at all levels in the Trust. This includes roles in safety governance, involvement in compliance monitoring, considering how safety issues should be addressed, involvement in Quality Improvement opportunities and providing appropriate challenge to ensure learning and change. PSPs will contribute to the development and implementation of relevant strategy and policy.
If this interests you, follow the link below to access the application form.
https://careers.cuh.nhs.uk/current-vacancies/
If successful, you will be invited for a discussion.
Additional information can be found in the Role Description and the Patient Safety Partner Information document by following the link below: https://careers.cuh.nhs.uk/current-vacancies/
Main duties of the job
Help improve patient safety in our hospitals
We are looking for Patient Safety Partner (PSP) volunteers to bring the voice and needs of patients, families, carers and the public into our work. This new role is part of a national approach to improving patient safety.
Cambridge University Hospitals NHS Foundation Trust (CUH) is a family of hospitals comprising Addenbrooke's and The Rosie. As part of the NHS, we deliver expert care for patients - locally, regionally and nationally.
You'll have the opportunity to join different working groups on a sessional basis and may be involved in:
Service and pathway design - helping to look at how patient safety concerns can be addressed.
Safety governance - sitting on relevant committees to support compliance monitoring, and providing challenge to ensure learning and change.
Strategy and policy - making sure patients' views are considered where changes in care pathways are being considered.
As part of this role you will regularly speak to patients and carers within the hospital, this may include visits to wards and clinics. You will provide an unbiased and uncompromised view of what it feels like to receive care in our hospitals. This will help us understand where changes to our services are needed.
If you have an interest in patient safety and are confident to put forward views on behalf of the wider community, we would love to hear from you.
About us
Patient Safety Partners are actively involved in the design of safer healthcare at all levels in the organisation.
This includes roles in safety governance by participating in relevant committees (such as the Patient Safety Assurance Group (PSAG), Quality Committee and the Infection Prevention & Control Committee). This may involve compliance monitoring, considering how safety issues should be addressed and providing appropriate challenge to ensure learning and change. PSPs contribute to the development and implementation of relevant strategy and policy.
The PSP should ensure that any group of which they are a member considers and prioritises the perspective of the people who use our services, their carers and their family members and champions a diversity of views. Further detail is provided below in the "Description of Expected Tasks" section. These include the time commitment for specific roles and frequency of meetings where appropriate.
The PSP will need to comply with relevant Trust policies and maintain strict confidentiality in respect to discussions and information when required.
As a PSP, you will be supporting our services on a sessional basis for which your expenses will be reimbursed or time remunerated as agreed. This will not lead to a contract of employment with CUH
Job description
Job responsibilities
As a Patient Safety Partner (PSP), you will join one or more governance committees which are concerned with patient safety, risk and quality.
Your role will be to:
Bring the voice and needs of patients, families, carers and the public into committees in a way that provides appropriate challenge and fosters learning and change.
Receive and read meeting papers prior to attending meetings.
Be prepared to put forward ideas of how PSPs can support the improvement of patient safety across CUH and work with staff to put these in place.
Maintain strict confidentiality of meetings, its members and content at all times both pre, during and post meetings.
Participate in training being developed by Health Education England and locally agreed induction and training requirements.
Interact with other PSPs as needed as part of the role.
As the role develops there may be the opportunity to get involved in other activities to support patient safety.
Job description
Job responsibilities
As a Patient Safety Partner (PSP), you will join one or more governance committees which are concerned with patient safety, risk and quality.
Your role will be to:
Bring the voice and needs of patients, families, carers and the public into committees in a way that provides appropriate challenge and fosters learning and change.
Receive and read meeting papers prior to attending meetings.
Be prepared to put forward ideas of how PSPs can support the improvement of patient safety across CUH and work with staff to put these in place.
Maintain strict confidentiality of meetings, its members and content at all times both pre, during and post meetings.
Participate in training being developed by Health Education England and locally agreed induction and training requirements.
Interact with other PSPs as needed as part of the role.
As the role develops there may be the opportunity to get involved in other activities to support patient safety.
Person Specification
Guidance
Essential
- Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role
Skills and Experience
Desirable
- Understanding of and a broad interest in patient safety.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community / groups of patients (not own opinion only).
- Experience of championing health improvements.
- Interaction with multiple stakeholders at senior management level.
- Experience of working in partnership with healthcare organisations or programmes.
- Sound judgement and an ability to be objective; able to be a critical friend.
- Personal integrity and commitment to openness, inclusiveness and high standards.
- Ability to prepare for meetings and undertake any other activities required as part of the role.
Planning and Organising
Essential
- Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.
- To attend PSP support meetings and training events.
Personal Requirements
Essential
- Adhere to the principles of the PSP agreement.
- Have knowledge of the Trust Vision and Values and a commitment to reflect these in all actions carried out as a PSP.
- Inform relevant person if unable to attend meetings or undertake any other identified activities.
Support to new PSP's
Essential
- Support and guide new PSPs where required.
- Act as a PSP peer to others in the organisation.
- Take part in PSP networks to receive peer support and share learning.
Communication
Essential
- Ability to communicate well in writing and read detailed reports.
- Ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well with senior leaders about strategic issues, as an advocate for patient safety.
- Confidence to report any safety incidents to staff.
Person Specification
Guidance
Essential
- Positive attitude to volunteering demonstrating understanding of the Trust Values and how these relate to a volunteer role
Skills and Experience
Desirable
- Understanding of and a broad interest in patient safety.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community / groups of patients (not own opinion only).
- Experience of championing health improvements.
- Interaction with multiple stakeholders at senior management level.
- Experience of working in partnership with healthcare organisations or programmes.
- Sound judgement and an ability to be objective; able to be a critical friend.
- Personal integrity and commitment to openness, inclusiveness and high standards.
- Ability to prepare for meetings and undertake any other activities required as part of the role.
Planning and Organising
Essential
- Ability to plan time to prepare for meetings and undertake any other activities required as part of the role.
- To attend PSP support meetings and training events.
Personal Requirements
Essential
- Adhere to the principles of the PSP agreement.
- Have knowledge of the Trust Vision and Values and a commitment to reflect these in all actions carried out as a PSP.
- Inform relevant person if unable to attend meetings or undertake any other identified activities.
Support to new PSP's
Essential
- Support and guide new PSPs where required.
- Act as a PSP peer to others in the organisation.
- Take part in PSP networks to receive peer support and share learning.
Communication
Essential
- Ability to communicate well in writing and read detailed reports.
- Ability to understand and evaluate a range of information and evidence.
- Confidence to communicate well with senior leaders about strategic issues, as an advocate for patient safety.
- Confidence to report any safety incidents to staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Voluntary Services
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)