Job summary
This is an exciting role with the Medical Staffing team to provide in-depth systems support and guidance to our Medical end-users across the organisation for the Trust e-rostering system.
You will also be responsible for assisting with the processing of Freedom of Information (FOI) requests as well as other data reporting and analysis tasks which fall under the remit of Medical Staffing and the Medical Director's Office.
The Medical Staffing team is responsible for all aspects of HR activity for medical and dental staff including Employee Relations, GMC Revalidation and Workforce Compliance.
Working within a team of over 20 you will have access to options to work flexibly on a pattern of a "nine day fortnight" and will have the ability to work from home on around one third of your working shifts.
Main duties of the job
The primary responsibility of this post holder is to support the day-to-day operational requirements of the medical rostering system provided by RLDatix, as a system administrator and advanced user. You will provide efficient and customer-focused support to systems users responding to requests for assistance, as well as maintaining the system on a day-to-day basis.
You will also support the data quality within the Medical Staffing Department being responsible for assisting with the processing of Freedom of Information (FOI) requests as well as other regular reporting requirements both internally and externally to regional and national bodies.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 10th July 2024
Interviews are due to be held on 25th July 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on 10th July 2024
Interviews are due to be held on 25th July 2024
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to secondary school level or equivalent
- Educated to NVQ 4 level or equivalent qualification in a relevant subject or significant equivalent proven experience
Desirable
- Allocate Academy Qualifications
- I.T packages training course /qualification
Experience
Essential
- Experience of working in a busy office environment
- Complex administrative experience
- Experience of rostering and organising staff including leave management
- Prioritising, planning and organising own tasks and working within guidelines
- Experience of dealing with difficult situations and confrontations
- Data entry and manipulation experience including previous experience of using data to present information to a variety of audiences
- Strong understanding of IT software packages such as Word, Excel, and Outlook with the ability to find solutions independently.
- Experience of understanding and producing complex data to a high standard
- Experience of change management and implementing new processes
Desirable
- Previous experience of working in NHS
- Previous experience working with eRostering solutions
- Previous experience working with Allocate Software
- Previous experience working with medical and dental staff
- Experience of the implementation of medics e-rostering
- Previous experience dealing with external reporting requirements including FOI
- Previous experience of projects requiring organisational change
- Experience of training staff at a practical and theoretical level
Knowledge
Essential
- Understanding of confidentiality and data protection
- Sound knowledge of office procedures
- Understanding of customer service
- Strong computer skills including detailed knowledge of MS Excel including the use of Pivot Tables and array of functions such as lookups.
- Understanding of rostering staff
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems such as HealthRoster or ESR
- Knowledge of Medical and Dental Terms and Conditions of Service
- Knowledge of working practices of medical and dental staff
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time keeping to schedule and deadlines
- Ability to use own initiative and work autonomously
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Desirable
- Ability to analyse, manipulate and present complex data in a format that can be easily understood
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Person Specification
Qualifications
Essential
- Educated to secondary school level or equivalent
- Educated to NVQ 4 level or equivalent qualification in a relevant subject or significant equivalent proven experience
Desirable
- Allocate Academy Qualifications
- I.T packages training course /qualification
Experience
Essential
- Experience of working in a busy office environment
- Complex administrative experience
- Experience of rostering and organising staff including leave management
- Prioritising, planning and organising own tasks and working within guidelines
- Experience of dealing with difficult situations and confrontations
- Data entry and manipulation experience including previous experience of using data to present information to a variety of audiences
- Strong understanding of IT software packages such as Word, Excel, and Outlook with the ability to find solutions independently.
- Experience of understanding and producing complex data to a high standard
- Experience of change management and implementing new processes
Desirable
- Previous experience of working in NHS
- Previous experience working with eRostering solutions
- Previous experience working with Allocate Software
- Previous experience working with medical and dental staff
- Experience of the implementation of medics e-rostering
- Previous experience dealing with external reporting requirements including FOI
- Previous experience of projects requiring organisational change
- Experience of training staff at a practical and theoretical level
Knowledge
Essential
- Understanding of confidentiality and data protection
- Sound knowledge of office procedures
- Understanding of customer service
- Strong computer skills including detailed knowledge of MS Excel including the use of Pivot Tables and array of functions such as lookups.
- Understanding of rostering staff
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems such as HealthRoster or ESR
- Knowledge of Medical and Dental Terms and Conditions of Service
- Knowledge of working practices of medical and dental staff
Skills
Essential
- Ability to work as part of a team
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time keeping to schedule and deadlines
- Ability to use own initiative and work autonomously
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents
Desirable
- Ability to analyse, manipulate and present complex data in a format that can be easily understood
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)