Job summary
We have an exciting opportunity for a Project Officer within the Corporate Support and Sustainability team at Cambridge University Hospitals NHS Foundation Trust.
The role is based in the Corporate Support and Sustainability department, working in a small team, supporting and reporting to the Head of Corporate Support and Sustainability.
We are looking for someone who is motivated and enthusiastic, with excellent organisational and communication skills. The role will require you to multi-task, utilising your extensive administrative experience to cover a variety of areas including patient experience, events, staff engagement and communication, financial support, project support, and activities relating to CQC visits.
Main duties of the job
- Oversee the maintenance and update of Corporate Support and Sustainability record information, making suggestions on how these can be improved for better recording.
- Undertake and instigate project work as directed.
- Represent the service reporting data as requested.
- Produce accurate and timely analytical and statistical reports as requested.
- Assist with investigating incidents and complaints.
- Deal with enquiries face to face, via telephone and email supporting junior staff with more difficult situations.
- Monitor expenditure against target areas.
- Ensure appropriate stock levels and resources are available.
- Work flexibly to provide cover for colleagues across the department as required.
- Any other duties as required.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment, or the Trust has agreed that they will Sponsor you as a Skilled Worker, and you will complete your studies within 3 months of the anticipated start date of employment.
This vacancy will close at midnight on the 14th July 2024.
Interviews are due to be held on the 25th July 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules a full-time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment, or the Trust has agreed that they will Sponsor you as a Skilled Worker, and you will complete your studies within 3 months of the anticipated start date of employment.
This vacancy will close at midnight on the 14th July 2024.
Interviews are due to be held on the 25th July 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to degree level or NVQ level 5 or equivalent experience
- Customer Service/ Business or Project Admin /ITQ or equivalent professional experience
Desirable
- Project qualification or equivalent
Experience
Essential
- Experience of project support, managing staff/a busy office environment
- Experience of working with datasets including analysis and collation
- Complex administrative experience including input and analysis of data, producing reports and working with documentation systems
- Prioritising, planning and organising own and others tasks
- Experience of dealing with difficult situations and confrontations
Desirable
- Previous experience working in the NHS
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of the Trust SFI and contract procurement standards
- Awareness of anti-discriminatory issues and equality, diversion, and inclusion
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of wayfinding principles
- Knowledge of environmental support required in mental health environments
Skills
Essential
- Ability to manage/work as part of a team
- Drive to succeed
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time and others to keep to schedule and deadlines
- Ability to analyse and present complex data
- Ability to manage multiple concurrent tasks and projects
- Leadership skills
- Excellent IT skills - ability to use Microsoft office applications including spreadsheets and email
- Ability to draft reports and take accurate minutes
- Ability to take minutes to a high standard
Desirable
- Ability to work with budgets
- Ability to requisition goods and services
Additional Requirements
Essential
- The ability to understand and always behave, towards patients, visitors and colleagues according to the Trust values of Together - safe, kind, excellent
Person Specification
Qualifications
Essential
- Educated to degree level or NVQ level 5 or equivalent experience
- Customer Service/ Business or Project Admin /ITQ or equivalent professional experience
Desirable
- Project qualification or equivalent
Experience
Essential
- Experience of project support, managing staff/a busy office environment
- Experience of working with datasets including analysis and collation
- Complex administrative experience including input and analysis of data, producing reports and working with documentation systems
- Prioritising, planning and organising own and others tasks
- Experience of dealing with difficult situations and confrontations
Desirable
- Previous experience working in the NHS
Knowledge
Essential
- Confidentiality and data protection processes and procedures
- Customer service
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of the Trust SFI and contract procurement standards
- Awareness of anti-discriminatory issues and equality, diversion, and inclusion
Desirable
- Knowledge of the Trust including awareness of priorities
- Knowledge of Trust information systems
- Knowledge of wayfinding principles
- Knowledge of environmental support required in mental health environments
Skills
Essential
- Ability to manage/work as part of a team
- Drive to succeed
- Excellent communication skills including telephone, email, face to face
- Ability to organise and manage own time and others to keep to schedule and deadlines
- Ability to analyse and present complex data
- Ability to manage multiple concurrent tasks and projects
- Leadership skills
- Excellent IT skills - ability to use Microsoft office applications including spreadsheets and email
- Ability to draft reports and take accurate minutes
- Ability to take minutes to a high standard
Desirable
- Ability to work with budgets
- Ability to requisition goods and services
Additional Requirements
Essential
- The ability to understand and always behave, towards patients, visitors and colleagues according to the Trust values of Together - safe, kind, excellent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)