Job summary
Come and join us on our exciting journey.
We are moving to a brand new department early 2025 and are looking to expand our workforce significantly before that move.
Cambridge University Hospitals Histopathology department is one of the largest in the country with over 130 non-medical staff supporting over 50 consultant Histopathologists. There is site specific reporting and we support many regional and national programmes.
We are seeking an enthusiastic individual to join our team, as a Senior Administrator, providing comprehensive administrative and secretarial support to the Histopathology department.
Main duties of the job
Provide comprehensive secretarial and administrative support to members of the Histopathology consultant team, junior medical staff, and the administrative/laboratory management staff.
Prioritise workload according to departmental requirements and participate in the processing of the daily administrative tasks.
Respond to a wide variety of incoming email & phone queries, adhering to departmental guidelines regarding data protection, and patient confidentiality.
Assist and support administrative staff with their queries and supervise junior staff members when required.
Line Management of staff including the conducting of annual appraisals and regular 1:1s.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on the 2nd June 2024.
Interviews are due to be held on the 13th June 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
This vacancy will close at midnight on the 2nd June 2024.
Interviews are due to be held on the 13th June 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to A-Level or NVQ Level 3 Customer Service/Business Admin/ITQ or equivalent.
- GCSE Grade C or equivalent in English & Maths.
Desirable
- Team leader/management qualification.
- Secretarial/typing qualification or equivalent experience.
Experience
Essential
- Experience of working in a busy clerical/office or reception environment.
- Experience of dealing with difficult situations and confrontations.
- Experience of complex data entry tasks and producing documents to a high standard using word processing software packages.
- Experience of prioritising work effectively under pressure and to tight deadlines.
Desirable
- Previous experience of working in the NHS.
- Previous experience of working with medical records/patient information.
- Previous experience of recruitment and selection of staff.
- Previous experience of supervising staff.
- Previous experience of arranging meetings & taking minutes.
Knowledge
Essential
- Awareness and understanding of policies and protocols concerning safeguarding confidential documents and general data protection.
- Basic working knowledge of Microsoft Office software (Word, Excel, Power Point) as well as large databases.
- Understanding of the importance of providing excellent customer service.
Desirable
- Knowledge of Trust information systems (Epic).
- Basic knowledge of medical terminology.
Skills
Essential
- Ability to work as part of a team.
- Ability to type accurately and demonstrate attention to detail.
- Ability to communicate effectively (both written and verbally) and to present information clearly and concisely.
- Ability to use own initiative and work independently to complete tasks.
- Ability to respond positively to changes in the working environment and adapt accordingly.
- Demonstrate a willingness to learn new skills & complete qualifications and training related to the position.
Desirable
- Ability to touch type.
- Ability to effectively delegate tasks to colleagues & junior staff members.
- Ability to demonstrate effective leadership skills.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable
- Demonstrate a knowledge of the Trust including awareness of its strategic priorities and targets.
Person Specification
Qualifications
Essential
- Educated to A-Level or NVQ Level 3 Customer Service/Business Admin/ITQ or equivalent.
- GCSE Grade C or equivalent in English & Maths.
Desirable
- Team leader/management qualification.
- Secretarial/typing qualification or equivalent experience.
Experience
Essential
- Experience of working in a busy clerical/office or reception environment.
- Experience of dealing with difficult situations and confrontations.
- Experience of complex data entry tasks and producing documents to a high standard using word processing software packages.
- Experience of prioritising work effectively under pressure and to tight deadlines.
Desirable
- Previous experience of working in the NHS.
- Previous experience of working with medical records/patient information.
- Previous experience of recruitment and selection of staff.
- Previous experience of supervising staff.
- Previous experience of arranging meetings & taking minutes.
Knowledge
Essential
- Awareness and understanding of policies and protocols concerning safeguarding confidential documents and general data protection.
- Basic working knowledge of Microsoft Office software (Word, Excel, Power Point) as well as large databases.
- Understanding of the importance of providing excellent customer service.
Desirable
- Knowledge of Trust information systems (Epic).
- Basic knowledge of medical terminology.
Skills
Essential
- Ability to work as part of a team.
- Ability to type accurately and demonstrate attention to detail.
- Ability to communicate effectively (both written and verbally) and to present information clearly and concisely.
- Ability to use own initiative and work independently to complete tasks.
- Ability to respond positively to changes in the working environment and adapt accordingly.
- Demonstrate a willingness to learn new skills & complete qualifications and training related to the position.
Desirable
- Ability to touch type.
- Ability to effectively delegate tasks to colleagues & junior staff members.
- Ability to demonstrate effective leadership skills.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable
- Demonstrate a knowledge of the Trust including awareness of its strategic priorities and targets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).