Personal Assistant/Administrator

Cambridge University Hospital NHS Foundation Trust

The closing date is 23 May 2024

Job summary

We are seeking an enthusiastic, organised and proactive individual to join our Corporate Support & Sustainability Team.

You will support the management of a professional administration service to the team and provide a personal assistant role to the Head of Corporate Support & Sustainability.

You will be a fixed term/secondment role for 12 months to cover maternity leave.

Main duties of the job

Responsible for contributing to the management of a professional administration function for the Corporate Support & Sustainability colleagues, service users and other Trust staff.

Deliver a personal assistant role to support the Head of Corporate Support & Sustainability.

Use a wide range of effective communication skills, written, verbal and electronic, including providing a range of documents e.g. letters, spreadsheets, posters, using relevant software packages.

Manage appointments, coordinate diaries, undertake complex administrative tasks following guidelines in the role of personal assistant for the Head of Corporate Support & Sustainability.

Take minutes and arrange team meetings.

If this sounds like you, we look forward to receiving your completed application form. Please refer to accompanying job description and person specification.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year p.a. pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-F-245202

Job locations

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on the 23rd May 2024.

Interviews are due to be held on w/c 3 June 2024, subject to change.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, daynurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on the 23rd May 2024.

Interviews are due to be held on w/c 3 June 2024, subject to change.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, daynurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

  • Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
  • Typing qualification or equivalent experience.
  • Specific technical/professional qualification.

Desirable

  • Secretary qualification or equivalent.
  • Team leader/management qualification.

Experience

Essential

  • Experience of working in a busy clerical/office environment or reception service.
  • Secretarial and /or administrative experience including minute taking.
  • Prioritising, planning and organising own tasks.
  • Working within guidelines.
  • Experience of dealing with difficult situations and confrontations.
  • Data entry experience and documentation.
  • Experience of IT packages - Microsoft office.
  • Experience of producing documents to a high standard.

Desirable

  • Previous experience of working in NHS.
  • Previous experience of working with medical records.
  • Recruitment and Selection of staff.
  • Experience of supervising staff.
  • Experience of undertaking audits and report writing.

Knowledge

Essential

  • Understanding of confidentiality and data protection.
  • Sound knowledge of office procedures.
  • Understanding of customer service.
  • Good working knowledge of Microsoft Office packages including publisher.

Desirable

  • Knowledge of the Trust including awareness of priorities.
  • Knowledge of Trust information systems.
  • Knowledge of Medical Terminology.
  • Awareness of NHS targets and Trust priorities.

Skills

Essential

  • Ability to work as part of a team.
  • Excellent communication skills including telephone, email, face to face.
  • Ability to develop templates for letters.
  • Ability to organise and manage own time keeping to schedule and deadlines.
  • Ability to allocate and monitor work of others.
  • Ability to use own initiative and work autonomously.
  • Ability to demonstrate leadership skills.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail and accuracy.
  • Ability to adapt to change.
  • Ability to work under pressure.
  • Ability to store and safeguard confidential documents.

Desirable

  • Ability to touch type.
  • Ability to work with budgets.
  • Ability to requisition general stock.

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification

Qualifications

Essential

  • Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
  • Typing qualification or equivalent experience.
  • Specific technical/professional qualification.

Desirable

  • Secretary qualification or equivalent.
  • Team leader/management qualification.

Experience

Essential

  • Experience of working in a busy clerical/office environment or reception service.
  • Secretarial and /or administrative experience including minute taking.
  • Prioritising, planning and organising own tasks.
  • Working within guidelines.
  • Experience of dealing with difficult situations and confrontations.
  • Data entry experience and documentation.
  • Experience of IT packages - Microsoft office.
  • Experience of producing documents to a high standard.

Desirable

  • Previous experience of working in NHS.
  • Previous experience of working with medical records.
  • Recruitment and Selection of staff.
  • Experience of supervising staff.
  • Experience of undertaking audits and report writing.

Knowledge

Essential

  • Understanding of confidentiality and data protection.
  • Sound knowledge of office procedures.
  • Understanding of customer service.
  • Good working knowledge of Microsoft Office packages including publisher.

Desirable

  • Knowledge of the Trust including awareness of priorities.
  • Knowledge of Trust information systems.
  • Knowledge of Medical Terminology.
  • Awareness of NHS targets and Trust priorities.

Skills

Essential

  • Ability to work as part of a team.
  • Excellent communication skills including telephone, email, face to face.
  • Ability to develop templates for letters.
  • Ability to organise and manage own time keeping to schedule and deadlines.
  • Ability to allocate and monitor work of others.
  • Ability to use own initiative and work autonomously.
  • Ability to demonstrate leadership skills.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail and accuracy.
  • Ability to adapt to change.
  • Ability to work under pressure.
  • Ability to store and safeguard confidential documents.

Desirable

  • Ability to touch type.
  • Ability to work with budgets.
  • Ability to requisition general stock.

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Head of Corporate Support & Sustainability

Rachel Northfield

rachel.northfield3@nhs.net

01223217921

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year p.a. pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

180-F-245202

Job locations

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Supporting documents

Privacy notice

Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)