Digital Communications Apprentice

Cambridge University Hospital NHS Foundation Trust

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This job is now closed

Job summary

We are delighted to offer an apprenticeship in our PR & Communications Team for a Digital Marketing Apprentice. This exciting apprenticeship role is a fantastic opportunity to support theDigital Communications Team, whilst gaining a Multi-Channel Marketer Level 3 qualification. Our team is working hard to create audience-focused digital content for our patients, staff & stakeholders that is user-friendly, intuitive & engaging. Your role will be integral in delivering our schedule of content, accurately & on time. You will gain experience in photography & videography, producing content to a high standard in line with CUH identity guidelines, supported by the Digital Content Producer.

We are looking for a friendly, adaptable & well organised person to join our team. Candidates should be enthusiastic, self-motivated & forward thinking with excellent communication and organisational skills, have the ability to use their own initiative, have good attention to detail & be able to multi task & manage their time efficiently as well as being able to adapt to change.

Main duties of the job

As an apprentice you will provide administrative assistance, content and project support for the Trust's main internal and external websites, social media channels and outpatient screens. You will work as a key member of the Digital Communications Team to assist the team in the maintenance of our CUH website, producing creative content, including evidence-based digital campaigns, using the Trust's channels and providing a responsive, efficient and effective engagement and communications service for staff, volunteers and other stakeholders. You will will be the first point of contact and also lead on content and maintenance of the Trust's digital screens in our Outpatients Department, all whilst gaining on-the-job experience and training in the department along with off the job learning.

About us

Join your local hospital and make a difference

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership

Date posted

09 April 2024

Pay scheme

Other

Salary

£14,400 a year p.a. increasing to National Minimum Wage after 12 months in post

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

180-F-245160

Job locations

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Multi-Channel Marketer Level 3 Apprenticeship. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 or above in Maths and English. You will be enthusiastic, have a positive work ethic and be keen to learn.We are a busy Communications Team and you must be able to adapt to changing environments and situations.

The contract length is for 24 months and the apprenticeship salary on commencement is £14,400; after 12 months in post this will increase to the National Minimum Wage (depending upon your age).

The Trust is proud of its values of Together Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities. You will receive support and advice to gain a wide range of experience and skills, supervision and mentoring from the department throughout the post as well as additional support from a dedicated apprenticeship team.You will also gain support in applying for your next step in employment towards the end of your apprenticeship contract. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.

So, if youre up for a challenge, are creative and share our passion for putting patients first then wed love to hear from you.

If you would like an informal chat, please contact Abbie Jarvis, Digital Content Producer,abbie.jarvis1@nhs.net

There is no upper age limit on joining us as an apprentice.

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm

NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK or EU resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.

Interview date 07/05/2024

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Multi-Channel Marketer Level 3 Apprenticeship. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 or above in Maths and English. You will be enthusiastic, have a positive work ethic and be keen to learn.We are a busy Communications Team and you must be able to adapt to changing environments and situations.

The contract length is for 24 months and the apprenticeship salary on commencement is £14,400; after 12 months in post this will increase to the National Minimum Wage (depending upon your age).

The Trust is proud of its values of Together Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities. You will receive support and advice to gain a wide range of experience and skills, supervision and mentoring from the department throughout the post as well as additional support from a dedicated apprenticeship team.You will also gain support in applying for your next step in employment towards the end of your apprenticeship contract. We have a high percentage of previous apprentices who have successfully gained further employment with us with opportunities to gain higher qualifications.

So, if youre up for a challenge, are creative and share our passion for putting patients first then wed love to hear from you.

If you would like an informal chat, please contact Abbie Jarvis, Digital Content Producer,abbie.jarvis1@nhs.net

There is no upper age limit on joining us as an apprentice.

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website http://bit.ly/3Akstsm

NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK or EU resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.

Interview date 07/05/2024

Person Specification

Qualifications

Essential

  • GCSE Maths and English Grade 9-4 / A*- C or Equivalent of Functional Skills Level 2.
  • Must not already hold a qualification in Digital Marketing higher than a Level 2.

Experience

Essential

  • Prioritising, planning and organising own tasks.
  • Working within guidelines.
  • Experience of dealing with difficult situations and confrontations.
  • Experience of IT packages - Microsoft Office.
  • xperience of producing documents to a high standard.

Desirable

  • Previous experience of working in the NHS.
  • Experience in using content management systems.
  • Experience of working in a busy clerical/office environment or reception service.
  • Data entry experience and documentation.

Knowledge

Essential

  • A solid understanding of social media and content creation.
  • Knowledge of how to use digital tools effectively.
  • Understands how digital platforms integrate into the working environment.
  • Understands and follows the required data protection legislation to protect patient and staff data across digital and social media platforms.

Desirable

  • Knowledge of the Trust including awareness of priorities.
  • Awareness of NHS targets and Trust priorities.

Skills

Essential

  • Passionate about digital and have a creative flair.
  • Demonstrable experience of adapting to changing environments and situations.
  • Strong written communication skills.
  • Problem solving skills.
  • Ability to work as part of a team.
  • Excellent communication skills including telephone, email, face to face.
  • Ability to organise and manage own time keeping to schedule and deadlines.
  • Ability to use own initiative and work autonomously.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail and accuracy.

Desirable

  • Confidence with photography.

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification

Qualifications

Essential

  • GCSE Maths and English Grade 9-4 / A*- C or Equivalent of Functional Skills Level 2.
  • Must not already hold a qualification in Digital Marketing higher than a Level 2.

Experience

Essential

  • Prioritising, planning and organising own tasks.
  • Working within guidelines.
  • Experience of dealing with difficult situations and confrontations.
  • Experience of IT packages - Microsoft Office.
  • xperience of producing documents to a high standard.

Desirable

  • Previous experience of working in the NHS.
  • Experience in using content management systems.
  • Experience of working in a busy clerical/office environment or reception service.
  • Data entry experience and documentation.

Knowledge

Essential

  • A solid understanding of social media and content creation.
  • Knowledge of how to use digital tools effectively.
  • Understands how digital platforms integrate into the working environment.
  • Understands and follows the required data protection legislation to protect patient and staff data across digital and social media platforms.

Desirable

  • Knowledge of the Trust including awareness of priorities.
  • Awareness of NHS targets and Trust priorities.

Skills

Essential

  • Passionate about digital and have a creative flair.
  • Demonstrable experience of adapting to changing environments and situations.
  • Strong written communication skills.
  • Problem solving skills.
  • Ability to work as part of a team.
  • Excellent communication skills including telephone, email, face to face.
  • Ability to organise and manage own time keeping to schedule and deadlines.
  • Ability to use own initiative and work autonomously.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail and accuracy.

Desirable

  • Confidence with photography.

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

HR Advisor – Non-Clinical Apprenticeships

Karen Godfrey

karen.godfrey2@nhs.net

01223349385

Date posted

09 April 2024

Pay scheme

Other

Salary

£14,400 a year p.a. increasing to National Minimum Wage after 12 months in post

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

180-F-245160

Job locations

Addenbrookes Hospital-Division Corporate

Hills Road

Cambridge

CB2 0QQ


Supporting documents

Privacy notice

Cambridge University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)