Job summary
Looking to join healthcare, or keen to take your career in a new direction?
We are looking to appoint a Human Factors Lead to an exciting role within the Trust.
You will assist healthcare professionals across the Trust to deliver safer care through an understanding of teamwork, tasks, equipment, workspace, culture and organisation, and the application of that knowledge in clinical and non-clinical settings.
The position will be based within the central patient safety team, and will proactively participate in the design of the Trust human factors education strategy and contribute to its delivery.
You will contribute toward the implementation and development of the patient safety incident response framework, and play a key role in ensuring that patient safety strategies, systems, and processes of the Trust are designed and managed to take account of human behaviour and performance.
The role will have the opportunity to contribute to the patient safety improvements across the Trust and the delivery of the quality strategy by supporting clinical staff in learning and implementing change by developing human factors knowledge and skills for all staff.
Main duties of the job
This role is based in the corporate Patient Safety team. You will:
- Provide expert advise to the Trust and healthcare partners on ergonomics and human factors related to patient safety.
- Contribute to the patient safety and incident management process in accordance with our Trust Patient Safety Incident Response Framework policy and plan.
- Assist healthcare professionals across the Trust to deliver safer care through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities, and the application of that knowledge in clinical and non-clinical settings.
- Play a key role in ensuring that patient safety strategies, systems, and processes of the Trust are designed and managed to take account of human behaviour and performance.
- Support awareness building, capability and effective use of ergonomics and human factors to improve patient safety across the Trust.
- Proactively participate in the design of the Trust human factors education strategy and contribute to its delivery.
- Proactively contribute to the patient safety improvements across the Trust and the delivery of the quality strategy by supporting clinical staff in learning and implementing change by developing human factors knowledge and skills for all staff
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 7th April 2024.
Interviews are due to be held on w/c 15th April 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 7th April 2024.
Interviews are due to be held on w/c 15th April 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to degree level.
- Undergraduate or postgraduate level qualification on Human factors
- Registered member of Chartered Institute of Ergonomics and Human Factors (CIEHF) and working towards chartership.
- Evidence of continuous professional development.
Desirable
- Masters is healthcare or patient safety science subject.
- Quality improvement training.
Experience
Essential
- Experience of working in a healthcare or an equitable high risk industry.
- A demonstrable track record of applying human factors knowledge and skills to improve outcomes in an organisational setting.
- Experience of contributing to investigating safety incidents within a large complex organisation either healthcare or an equitable high risk industry.
- Experience of measuring and contributing strategies to improve team and organisational safety culture, building high reliability teams.
- Experience of supporting teams to develop their non-technical skills.
- Experience of teaching, including simulation.
- Has applied human factors and quality improvement methods to process re-design.
Desirable
- Experience of quality improvement programmes in healthcare.
Knowledge
Essential
- Working knowledge of Microsoft Office including Word, excel, Teams and ability to format and present documents in professional and consistent manner.
- Able to work independently as well as collaboratively within clinical areas, specialties, divisions and corporately across the Trust.
- Ability to be proactive, innovative and generate new ideas to help develop their role.
- Experience of engaging all stakeholders, including patients, families and staff involved in incidents, to produce quality, thorough investigations that lead to quality improvements within agreed deadlines.
- Ability to collect, compile, organise, interpret, and present complex data.
- Understanding of the NHS Patient Safety Strategy.
- Budgetary management and business planning.
- Understanding of key line management policies and procedures.
Skills
Essential
- High level of emotional resilience in relation to subject matter.
- Ability to constructively challenge and question clinical practice of all members of the multi-disciplinary team.
- Excellent written and verbal communication skills and ability to communicate effectively with a wide range of stakeholders, both internally and external to the Trust.
- Ability to produce and deliver teaching sessions.
- Ability to be flexible, responsive, motivated, and supportive.
- Demonstrate significant skills in empathy and compassionate leadership.
- Ability to work under pressure and to meet deadlines whilst maintain a high quality of work.
- Excellent communication skills.
- Ability to innovate and have a positive approach to managing problems/issues.
- Ability to develop liaisons with other practice areas/academic institutions.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Educated to degree level.
- Undergraduate or postgraduate level qualification on Human factors
- Registered member of Chartered Institute of Ergonomics and Human Factors (CIEHF) and working towards chartership.
- Evidence of continuous professional development.
Desirable
- Masters is healthcare or patient safety science subject.
- Quality improvement training.
Experience
Essential
- Experience of working in a healthcare or an equitable high risk industry.
- A demonstrable track record of applying human factors knowledge and skills to improve outcomes in an organisational setting.
- Experience of contributing to investigating safety incidents within a large complex organisation either healthcare or an equitable high risk industry.
- Experience of measuring and contributing strategies to improve team and organisational safety culture, building high reliability teams.
- Experience of supporting teams to develop their non-technical skills.
- Experience of teaching, including simulation.
- Has applied human factors and quality improvement methods to process re-design.
Desirable
- Experience of quality improvement programmes in healthcare.
Knowledge
Essential
- Working knowledge of Microsoft Office including Word, excel, Teams and ability to format and present documents in professional and consistent manner.
- Able to work independently as well as collaboratively within clinical areas, specialties, divisions and corporately across the Trust.
- Ability to be proactive, innovative and generate new ideas to help develop their role.
- Experience of engaging all stakeholders, including patients, families and staff involved in incidents, to produce quality, thorough investigations that lead to quality improvements within agreed deadlines.
- Ability to collect, compile, organise, interpret, and present complex data.
- Understanding of the NHS Patient Safety Strategy.
- Budgetary management and business planning.
- Understanding of key line management policies and procedures.
Skills
Essential
- High level of emotional resilience in relation to subject matter.
- Ability to constructively challenge and question clinical practice of all members of the multi-disciplinary team.
- Excellent written and verbal communication skills and ability to communicate effectively with a wide range of stakeholders, both internally and external to the Trust.
- Ability to produce and deliver teaching sessions.
- Ability to be flexible, responsive, motivated, and supportive.
- Demonstrate significant skills in empathy and compassionate leadership.
- Ability to work under pressure and to meet deadlines whilst maintain a high quality of work.
- Excellent communication skills.
- Ability to innovate and have a positive approach to managing problems/issues.
- Ability to develop liaisons with other practice areas/academic institutions.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)