Job summary
We need your help! The Department of Nutrition and Dietetics has over 90 Dietitians and support team members playing a vital role in patient care across the Trust. This newly created role will provide administrative support to the 7 members of the leadership team releasing their time to support the specialist teams and develop the service.
We are looking for someone who enjoys a very varied job, balancing priorities and working as part of a team. You will need to be well organised with excellent communication skills and a positive approach to change and challenges. If you enjoy being helpful and want flexible working please consider this role.
Main duties of the job
You will play a key role in facilitating the efficient running of the dietetic service through supporting the leadership team. Working to deadlines in a fast paced, demanding environment whilst maintaining accuracy and attention to detail. You will be involved in project management, collating reports, managing diaries, administering meetings, interacting with a range of systems to help manage staffing processes including recruitment, mandatory training, rostering, annual leave recording, sickness absence recording and processing of payroll forms. We would welcome you undertaking any other tasks that you think would improve efficiency and effectiveness of the team.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 7th April 2024.
Interviews are due to be held on the 15th April 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.
This vacancy will close at midnight on the 7th April 2024.
Interviews are due to be held on the 15th April 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
- Typing qualification or equivalent experience.
- Specific technical/professional qualification.
Desirable
- Secretary qualification or equivalent.
- Team leader/management qualification.
Experience
Essential
- Experience of working in a busy clerical/office environment or reception service.
- Secretarial and /or administrative experience including minute taking.
- Prioritising, planning and organising own tasks.
- Working within guidelines.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Experience of IT packages - Microsoft office.
- Experience of producing documents to a high standard.
Desirable
- Previous experience of working in NHS.
- Previous experience of working with medical records.
- Recruitment and Selection of staff.
- Experience of supervising staff.
Knowledge
Essential
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office packages.
Desirable
- Knowledge of the Trust including awareness of priorities.
- Knowledge of Trust information systems.
Skills
Essential
- Ability to work as part of a team.
- Excellent communication skills including telephone, email, face to face.
- Ability to organise and manage own time keeping to schedule and deadlines.
- Ability to use own initiative and work autonomously.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to store and safeguard confidential documents.
Desirable
- Ability to type accurately and quickly.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
- Typing qualification or equivalent experience.
- Specific technical/professional qualification.
Desirable
- Secretary qualification or equivalent.
- Team leader/management qualification.
Experience
Essential
- Experience of working in a busy clerical/office environment or reception service.
- Secretarial and /or administrative experience including minute taking.
- Prioritising, planning and organising own tasks.
- Working within guidelines.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Experience of IT packages - Microsoft office.
- Experience of producing documents to a high standard.
Desirable
- Previous experience of working in NHS.
- Previous experience of working with medical records.
- Recruitment and Selection of staff.
- Experience of supervising staff.
Knowledge
Essential
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office packages.
Desirable
- Knowledge of the Trust including awareness of priorities.
- Knowledge of Trust information systems.
Skills
Essential
- Ability to work as part of a team.
- Excellent communication skills including telephone, email, face to face.
- Ability to organise and manage own time keeping to schedule and deadlines.
- Ability to use own initiative and work autonomously.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to store and safeguard confidential documents.
Desirable
- Ability to type accurately and quickly.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).