Job summary
Support the maintenance of our Totara Learning Management System (DOT), ensuring the effective administration of the system including the testing, troubleshooting administrative and user technical issues, ensuring accurate learner assignments, and developing reports for a variety of internal customers.
Support with the installation of all system updates, upgrades, integrated tools, and other related software integration and day to day queries and incoming to the team.
Supporting operational management with the team and taking a lead with the systems user interface (UI) and the user-experience (UX).
Main duties of the job
Support with maintenance of the Learning Management System (LMS) to meet all regulatory compliance needs and ensure data accuracy and integrity.
Maintains the configuration of the LMS.
Supports with new configuration requests to the LMS.
Maintains roles, securities, and permissions associated with LMS access.
Provides on-going training and technical support to users, supervisors, administrators and others who interact with the LMS.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 14th March 2024.
Interviews are due to be held on the 20th March 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 14th March 2024.
Interviews are due to be held on the 20th March 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
- Knowledge / application of all elements of MS Office software.
- Detailed knowledge of e-learning development tools and systems management.
Desirable
- Evidence of further professional development in IT.
- Knowledge of computer based report writing and data analysis of complex and / or sensitive data.
Experience
Essential
- Experience of using Learning Management Systems.
- Experience of user training.
- Web development experience.
- Experience of providing a customer focused service.
- Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
Desirable
- Experience of Working in an NHS environment.
- Managerial Experience.
- Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like.
Knowledge
Essential
- Demonstrable networking skills, and the ability to identify and engage key service stakeholders.
- Extensive working knowledge of Microsoft Office applications particularly Excel and Word and the ability to produce high quality, reliable reports.
- A clear understanding of the importance of user-centered design and design thinking.
- Basic HTML5, CSS3 knowledge.
Desirable
- Experience of working with Totara learning management system.
- Ability to train users of a system.
Skills
Essential
- Excellent written and oral communication skills.
- Attention to detail.
- Ability to adapt to changing demands and to manage a varied workload.
- Ability to iterate designs and solutions efficiently and intelligently.
- Ability to work effectively across departmental and professional boundaries.
- Ability to manage outcomes to deliver to deadlines without compromising performance.
Desirable
- Excellent Microsoft Excel skills (including pivot tables, vlookups, formulae).
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Self-initiating and managing time effectively, being able to identify, plan and prioritise workload Innovative and constantly seeking new ways of working and achieving objectives.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
- Knowledge / application of all elements of MS Office software.
- Detailed knowledge of e-learning development tools and systems management.
Desirable
- Evidence of further professional development in IT.
- Knowledge of computer based report writing and data analysis of complex and / or sensitive data.
Experience
Essential
- Experience of using Learning Management Systems.
- Experience of user training.
- Web development experience.
- Experience of providing a customer focused service.
- Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
Desirable
- Experience of Working in an NHS environment.
- Managerial Experience.
- Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like.
Knowledge
Essential
- Demonstrable networking skills, and the ability to identify and engage key service stakeholders.
- Extensive working knowledge of Microsoft Office applications particularly Excel and Word and the ability to produce high quality, reliable reports.
- A clear understanding of the importance of user-centered design and design thinking.
- Basic HTML5, CSS3 knowledge.
Desirable
- Experience of working with Totara learning management system.
- Ability to train users of a system.
Skills
Essential
- Excellent written and oral communication skills.
- Attention to detail.
- Ability to adapt to changing demands and to manage a varied workload.
- Ability to iterate designs and solutions efficiently and intelligently.
- Ability to work effectively across departmental and professional boundaries.
- Ability to manage outcomes to deliver to deadlines without compromising performance.
Desirable
- Excellent Microsoft Excel skills (including pivot tables, vlookups, formulae).
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Self-initiating and managing time effectively, being able to identify, plan and prioritise workload Innovative and constantly seeking new ways of working and achieving objectives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)