Job summary
Cambridge University Hospitals is the first UK hospital to implement the Epic electronic patient record (EPR) system. An opportunity has arisen for a Senior Epic Application Analyst to lead on provider maintenance and configure scheduling workflows in the Epic EPR.
This is an exciting and challenging role, at the heart of the transformation of clinical services providing high-quality care supported by a world class electronic patient record system.
We welcome applications from individuals who have strong technical and analytical capabilities, enjoy problem solving, and collaborating with multiple teams in a large and complex organisation.
You will be provided with training to achieve accreditation in the required Epic modules as needed.
If you have relevant experience and would like to help transform clinical and patient services through the use of an advanced electronic patient record system please apply.
Main duties of the job
You will be qualified in at least one Epic application (training provided) and will work within the Patient Administration System (PAS) eHospital team.
As the provider maintenance lead, you will engage with Epic, internal application and technical teams, and the Trust's workforce departments to maintain optimal protocols for granting and revoking appropriate end-user access for supported applications. You will be responsible for the administration and coordination of all tasks related to provider records, security tools, and policies and processes for Epic. This position provides outstanding client service and you must be very knowledgeable about policies, procedures, and business operations.
You will support a team of application analysts, ensuring that their work conforms to the design integrity for your module. You will provide specialist advice on the capabilities and optimisation potential of the Epic system. You will be an expert in your application areas and troubleshoot problems and address questions regarding the applications.
You will communicate regularly with clinicians, service managers and other relevant staff, listening to and analysing their needs.
You will modify the Epic system using configuration tools to tailor the system to ensure it works effectively for our patients and staff.
You will help to test the system thoroughly to ensure that it is safe, usable, secure and robust.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 2nd July 2023.
Interviews are due to be held on 18th July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 2nd July 2023.
Interviews are due to be held on 18th July 2023.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
Essential
- General education to degree level, equivalent professional qualification or equivalent experience.
- IT Qualification in Excel (or equivalent experience).
Desirable
- PRINCE/MSP or other project management qualification.
- Epic certified in at least one application.
Experience
Essential
- Design and delivery of workflows/processes in a clinical environment.
- Experience of delivery of benefits from the implementation of technology / services.
- Experience of working with the Epic EPR system.
- Experience of working with senior clinical staff, medical consultants and other senior managers.
- Experience of delivering complex technical projects to tight deadlines.
Desirable
- Electronic patient record (EPR) design and delivery in a clinical environment.
- Configuration and adaptation of EPR technology to meet the needs of users.
- Experience of managing clinical and/or operational services within the NHS.
- Application support service delivery.
Knowledge
Essential
- Thorough understanding of clinical and/or operational workflows and processes in a healthcare setting.
- Knowledge of the Epic EPR system.
- Understanding of Information Governance.
Desirable
- Understanding of NHS operational and/or clinical management.
Skills
Essential
- Excellent IT Skills.
- Excellent business and process analytical skills.
- Able to work equally well under own initiative and as part of a team.
- Ability to resolve complex process and analytical problems.
- Ability to meet conflicting deadlines and balance multiple tasks concurrently whilst remaining calm under pressure.
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation, or comparison of a range of options.
- Sound project management skills.
- First class application technical skills.
- Good communication skills - particularly with clinical and senior staff.
- Present complex technical information to non-technical large groups of internal or external clinicians/ operational managers.
- Negotiate and use effective persuasive techniques with senior level staff.
- Ability to concentrate for long periods of time on complex data and process analysis.
Desirable
- Application support skills.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Person Specification
Qualifications
Essential
- General education to degree level, equivalent professional qualification or equivalent experience.
- IT Qualification in Excel (or equivalent experience).
Desirable
- PRINCE/MSP or other project management qualification.
- Epic certified in at least one application.
Experience
Essential
- Design and delivery of workflows/processes in a clinical environment.
- Experience of delivery of benefits from the implementation of technology / services.
- Experience of working with the Epic EPR system.
- Experience of working with senior clinical staff, medical consultants and other senior managers.
- Experience of delivering complex technical projects to tight deadlines.
Desirable
- Electronic patient record (EPR) design and delivery in a clinical environment.
- Configuration and adaptation of EPR technology to meet the needs of users.
- Experience of managing clinical and/or operational services within the NHS.
- Application support service delivery.
Knowledge
Essential
- Thorough understanding of clinical and/or operational workflows and processes in a healthcare setting.
- Knowledge of the Epic EPR system.
- Understanding of Information Governance.
Desirable
- Understanding of NHS operational and/or clinical management.
Skills
Essential
- Excellent IT Skills.
- Excellent business and process analytical skills.
- Able to work equally well under own initiative and as part of a team.
- Ability to resolve complex process and analytical problems.
- Ability to meet conflicting deadlines and balance multiple tasks concurrently whilst remaining calm under pressure.
- Ability to make decisions based on complex facts or situations requiring analysis, interpretation, or comparison of a range of options.
- Sound project management skills.
- First class application technical skills.
- Good communication skills - particularly with clinical and senior staff.
- Present complex technical information to non-technical large groups of internal or external clinicians/ operational managers.
- Negotiate and use effective persuasive techniques with senior level staff.
- Ability to concentrate for long periods of time on complex data and process analysis.
Desirable
- Application support skills.
Additional Requirements
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital - Corporate
Hills Road
Cambridge
CB2 0QQ
Employer's website
https://www.cuh.nhs.uk (Opens in a new tab)