Healthcare Support Worker Opportunities

Cambridge University Hospital NHS Foundation Trust

The closing date is 30 June 2022

Job summary

Healthcare Support Worker (HCSW)Opportunities

We are looking for individuals who, like us, believe our values Together - Safe Kind Excellent are at the heart of patient care, defining the way all staff work and behave. Whether you are an experienced Healthcare Support Worker or just starting out in care, if you are caring, compassionate and looking for a new challenge, then we will have a role for you to take the next steps in your healthcare career.

We have Healthcare support worker opportunities available in all areas of the hospital. The job of the month is within the Ely Day Surgery:

Are you enthusiastic, conscientious, hardworking and kind? Are you passionate about healthcare, especially the area of perioperative care?

We are small, focused team that has exemplary standards of patients care. As a Health Care Assistant/Theatre Support Worker, at Ely Day Surgery Unit, you will be expected to assist the patient through the operative process, from admission to discharge, working alongside our registered staff caring for patients in both theatres and recovery areas.

We expect you to carry out several duties including but not limited to cleaning the theatre between cases, helping with stock management and ensuring safety in theatres

Continued Below

Main duties of the job

This is an exciting opportunity to join our close knit team working at Ely Day Surgery Unit and get an insight into the operating theatre; we encourage personal development whilst you are with us. We will require staff to update training over at Addenbrooke's from time to time and will assist with staff shortages when the situation arises. We are able to provide full training for the Health Care Assistant/Theatre Support Worker role and beyond, using several education programmes and pathways to help you to progress & develop. We also have a full support and induction programme to help you develop your skills.

Main Duties:

To work as part of a multidisciplinary team assisting with patientcare and other departmental-related duties as directed by aRegistered Nurse or Registered Midwife to ensure safe, kind andcompassionate care for patients.

Part time opportunities available, please discuss the this at Interview stage with the panel members.

As per Home Office guidelines. Please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together- safe, kind, excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Job description

Job responsibilities

Healthcare Support Worker

As a Healthcare Support Worker (HCSW) you will work under the guidance of a qualified healthcare professional, usually a Nurse or Midwife, to ensure safe, kind and compassionate care for patients.

We are looking for staff who will be available to work a variety of shifts covering a 24 hour period, to be able to support our patients when needed. You will work as part of a multidisciplinary team assisting with patient care and other departmental related duties.

The role of a Healthcare Support Workers involves working a variety of shifts to cover the 24/7 service- for example these include a mixture of early shifts , late shifts, night shifts and long days- the shift times can be discussed at interview stage. All shifts are worked on a rotational basis.

CUH offers a comprehensive two week clinical support staff induction programme and support to achieve the National Care Certificate. This will equip you to find your feet within the organisation and quickly feel like a valued member of the clinical team/s.

We are currently recruiting for a wide variety of wards, including our Care for the Elderly and Winter wards - amongst many more.

Please note after 6 months of working within the Trust as a Healthcare Support Worker you will be able to apply to the Nursing Apprenticeship Scheme as an internal staff member- subject to meeting the qualifying criteria.

Healthcare Support Worker- Staff Bank

We have fantastic opportunities for Bank Healthcare Support Workers (HCSW) to work flexibly across the Trust via our Staff Bank. You will work under the guidance of a qualified healthcare professional, usually a Nurse and alongside friendly and experienced staff committed to delivering a high standard of care to patients and their families in a hospital that is recognised as providing 'outstanding' care to our patients by the Care Quality Commissioner. You will work as part of a multidisciplinary team assisting with patient care and other departmental-related duties.

Registering with the Staff Bank offers you an opportunity to maintain a work-life balance through working flexibly, experiencing various areas and specialties across the organisation, and also provides a route into permanent positions within the Trust. If you wish to register with the Staff Bank you must be turning 18 by the time you are ready to start.

Can you/are you:

Wanting to develop clinical skills to deliver excellent patient care?Motivated and committed?Able to communicate well with other people?Able to recognise when a person is anxious, frightened, or generally feeling unsure?A team player?Able to make a difference to someones day and leave them with a smile on their face?Able to respect a persons dignity at all times?Able to work on an often challenging and busy clinical environment?We have opportunities for Healthcare Support Workers (HCSW) to join our teams across the Trust via a number of routes. You will work alongside friendly and experienced staff committed to delivering a high standard of care to patients and their families in a hospital that is recognised as providing 'outstanding' care to our patients by the Care Quality Commission.

If you select that you are interested in the Nursing Apprenticeship Programme please note this is for monitoring purposes only- your details will be forwarded onto the Nursing Apprenticeship team who will contact you at a later date to discuss this potential route into nursing.

Please ensure you have read the job description before applying and please see the link below to a video which can provide you with further information about the role of a Healthcare Support Worker.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.For further details of our fantastic benefits please refer to the attachment below - CUH Benefits.Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Shortlisting criteria


  • 1 Qualifications 1. Meets CUH assessment criteria: a good standard of Literacy & Numeracy 2. Ability to work towards gaining the National Care Certificate (NCC)
  • 2 Experience 1. Demonstrates verbal and non-verbal communication skills
  • 3 Knowledge 1. Understands the importance of confidentiality and demonstrates a knowledge of how it can be maintained 2. Understands the importance of respect and communication 3. Understands what makes effective teamwork 4. Understands the importance of Infection Control Standards 5. Understands the importance of good timekeeping
  • 4 Skills and Attributes 1. Able to follow written instructions 2. Able to follow verbal instructions 3. Understands his/her own role in delivering care to meet patient needs 4. Respects patient dignity, wishes and beliefs demonstrating empathy and kindness 5. Understands the importance of commitment, values and behaviours 6. Demonstrates behaviours which are caring and compassionate 7. Good basic IT skills
  • 5 Additional Requirements The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. 1. Recognise and take action to minimise potential risks involved in work activities 2. Adhere to health and safety requirements at all times 3. Understanding the importance of reporting concerns relating to patient care 4. Ability to work rotational shifts weekdays, weekends, nights and public holidays 5. Ability to start work at shift times stipulated by clinical area


  • 1 Qualifications1. Level 2 Health & Social Care Qualification/Apprenticeship (or equivalent) 2. Care Certificate (NCC) 3. GCSE A-C Maths & English or equivalent**
  • 2 Experience1. Experience of working in a hospital environment/other care setting
  • 4 Skills and Attributes1. Promote patient independence 2. Able to recognise situations when a more senior member of staff is required 3. Able to prioritise and organise own workload 4. Understands the importance of consistently providing individualised c
  • 5 Additional Requirements1. Take responsibility for own personal development 2. Use and maintain resources efficiently and effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust


Addenbrookes Hospital- Div A/B/C/D

Hills Road



Employer's website (Opens in a new tab)

For questions about the job, contact:

Recruitment Services


Date posted

01 June 2022

Pay scheme

Agenda for change


Band 2


£18,870 to £19,918 a year per annum pro rata



Working pattern

Full-time, Part-time

Reference number


Job locations

Addenbrookes Hospital- Div A/B/C/D

Hills Road



Supporting documents

If there's technical issues with the website, contact:



0300 330 1013

Outside UK:

+44 300 330 1013

Opening times:

Monday to Friday: 8am to 6pm

Saturday: 9am to 3pm

Closed Bank Holidays including Easter Sunday, Christmas Day, Boxing Day and New Year's Day.