Job summary
An exciting opportunity has arisen for a highly organised and motivated Band 5 review team coordinator to join the Community Equipment Service (CES) contracting team, on a 12 month fixed term contract, based at the Disability Resource Centre, BSE.
During COVID, CES has supported an increased number of rapid hospital discharges, admission prevention visits and patients who require support to remain in their own homes. There has been an unprecedented demand for equipment provision to patient homes, bridging and CAB beds and care homes. To support service provision, we are looking for a candidate to build relationships with care homes and CES prescribers, to encourage and increase equipment collections which will support the service to continue providing equipment to all service users who require this valuable service.
If you are looking for a new challenge, enjoy variety and wish to be part of a team striving to make a difference for our community then we want to hear from you.
Main duties of the job
The successful candidate will have experience in implementing new processes and following them through, dealing with issues as they arise and reporting on benefits and progress made. You will demonstrate attention to detail and excellent organisational skills. You will be motivated to work independently, able to prioritise and be proactive in solving problems which will be seen through to completion. The candidate will have good IT skills and will be calm and patient with the skills to deal with complex and difficult issues.
The ideal candidate will have a strong teamwork ethic, sense of accountability, accompanied by an ability to work under considerable pressure at times.
If you would like to discuss this exciting opportunity please call Helen Gibbon, 07813 406519.
About us
#BeKnown
at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
Were
a busy, friendly, rural NHS Trust providing high-quality care and compassion to
more than a quarter of a million people across west Suffolk. We care for,
treat and support people in hospital, at home and in various community
settings.
The
West Suffolk Hospital in Bury St Edmunds provides acute and secondary care
services (emergency department, maternity and neonatal services, day surgery
unit, eye treatment centre, Macmillan unit and childrens ward). It has 500+
beds and is a partner teaching hospital of the University of Cambridge.
Adult
and paediatric community services, provided in collaboration with West Suffolk
Alliance partners, include a range of nursing, therapy, specialist, and ongoing
temporary care and rehabilitation, some at our Newmarket Community Hospital.
We
do our utmost to achieve outstanding clinical outcomes for patients and our
values of fairness, inclusivity, respect, safety and team work guide how we
work and behave as a team.
With
nearly 5,000 staff, from all over the world, we strive to make our organisation
a great place to work. Whatever your role or ambition, we want to help you be
the best you can be.
We
promote a diverse and inclusive community where everyones voice counts and you
can #BeKnown for whoever you are.
Join
us. What will you #BeKnown for?
Job description
Job responsibilities
Please see Job Description for full details.
JOB PURPOSE:
·
Build a close working relationship with care homes and community teams countywide
·
Review equipment provision and undertake audits
·
Ensure the equipment database is up to date
·
Monitor short term equipment provision and provide support for reviewing
long term provision needs
·
Support recycling of equipment no longer required by arranging
collections with Medequip
·
Co-ordinate assessment visits with therapy and nursing staff
·
Work towards supporting teams with the familiarisation of equipment
·
Support care homes to adhere to the NAEP guidance
Job description
Job responsibilities
Please see Job Description for full details.
JOB PURPOSE:
·
Build a close working relationship with care homes and community teams countywide
·
Review equipment provision and undertake audits
·
Ensure the equipment database is up to date
·
Monitor short term equipment provision and provide support for reviewing
long term provision needs
·
Support recycling of equipment no longer required by arranging
collections with Medequip
·
Co-ordinate assessment visits with therapy and nursing staff
·
Work towards supporting teams with the familiarisation of equipment
·
Support care homes to adhere to the NAEP guidance
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience to degree level or other relevant professional qualification.
- Evidence of continuing professional development
Skills and Abilities
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for nurturing key relationships and maintaining networks.
- Takes decisions on difficult and contentious issues where there may be several courses of action.
- Excellent communication skills which will be of complex and sensitive nature.
- Experience of arranging meetings for others and complex diary management.
- Able to use own initiative, within the organisations policies and procedures
- Previous experience of managing complex workloads and able to prioritise effectively.
- Attention to detail combined with the ability to extract key messages from complex guidance.
- Problem solving skills and ability to respond to sudden unexpected demands.
Experience
Essential
- Comprehensive knowledge of the community equipment service
- Confidence to be able to work with key stakeholders across a variety of organisations.
- Experience of a demanding environment with varying pressures / conflicting demands from different organisations.
- Knowledge of comprehensive and organisational policies and procedures acquired through training to degree level or equivalent experience.
- Advanced keyboard skills using Microsoft programs such as Excel, Outlook, Word and Teams including data entry experience.
- Experienced in identifying, quantifying, mapping and tracking project benefits to justify investment in projects.
- Proven track record of implementing processes and recording progress against targets
- Experience of reporting on the progress of initiatives
Desirable
- Knowledge of TCES ordering system
- Experience of NHS policies and procedures
Personal Qualities
Essential
- Knowledge and use of coping skills to deal with stressful situations
- Team player and have personal initiative and drive with a can do approach.
- Evidence of strong organisational skills as the role will have varying demands
- Consistently looks to improve ways of working including tried and tested and seeks out innovation.
- Professional & confident individual who shows initiative.
- Able to identify and work to a system of high priorities and to meet tight deadlines.
- Ability to keep calm under pressure.
- Adaptable and responsive to the needs of the service.
- Ability to travel across Suffolk to meet the needs of the service
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience to degree level or other relevant professional qualification.
- Evidence of continuing professional development
Skills and Abilities
Essential
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for nurturing key relationships and maintaining networks.
- Takes decisions on difficult and contentious issues where there may be several courses of action.
- Excellent communication skills which will be of complex and sensitive nature.
- Experience of arranging meetings for others and complex diary management.
- Able to use own initiative, within the organisations policies and procedures
- Previous experience of managing complex workloads and able to prioritise effectively.
- Attention to detail combined with the ability to extract key messages from complex guidance.
- Problem solving skills and ability to respond to sudden unexpected demands.
Experience
Essential
- Comprehensive knowledge of the community equipment service
- Confidence to be able to work with key stakeholders across a variety of organisations.
- Experience of a demanding environment with varying pressures / conflicting demands from different organisations.
- Knowledge of comprehensive and organisational policies and procedures acquired through training to degree level or equivalent experience.
- Advanced keyboard skills using Microsoft programs such as Excel, Outlook, Word and Teams including data entry experience.
- Experienced in identifying, quantifying, mapping and tracking project benefits to justify investment in projects.
- Proven track record of implementing processes and recording progress against targets
- Experience of reporting on the progress of initiatives
Desirable
- Knowledge of TCES ordering system
- Experience of NHS policies and procedures
Personal Qualities
Essential
- Knowledge and use of coping skills to deal with stressful situations
- Team player and have personal initiative and drive with a can do approach.
- Evidence of strong organisational skills as the role will have varying demands
- Consistently looks to improve ways of working including tried and tested and seeks out innovation.
- Professional & confident individual who shows initiative.
- Able to identify and work to a system of high priorities and to meet tight deadlines.
- Ability to keep calm under pressure.
- Adaptable and responsive to the needs of the service.
- Ability to travel across Suffolk to meet the needs of the service
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Disability Resource Centre
4 Bunting Road
Bury St Edmunds
Suffolk
IP32 7BX
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)
