Job summary
Do you have excellent communications skills, and a keen eye for detail?
Can you effectively manage multiple tasks and priorities, staying calm, ensuring optimal organisation of back office task?
If so, this is the role for you!
The Mildenhall Integrated Neighbourhood Team are looking for an extremely professional, conscientious, calm and confident individual to be a Local Clinical Administrator (LCA).
This role will be focused on supporting the Clinical Teams (Nursing, Therapy and Community Matrons).
This involves working closely with both healthcare professionals, other professionals outside of the INT, the general public, and often, their significant others. This role will offer a wide a varied number of tasks. No two days will be the same! Which makes it a really exciting role!
Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are essential parts of the LCA role.
Main duties of the job
To act as the Local Administrator to the localINT.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
The LCA main responsibilities consist of Communication and Teamworking, Planning and Organising, Professional/Administration, Monitoring, Analysis and Evaluation, Managing People and Resources, Training and Teaching, Policy and Service Development.
Job description
Job responsibilities
The LCA main responsibilities consist of Communication and Teamworking, Planning and Organising, Professional/Administration, Monitoring, Analysis and Evaluation, Managing People and Resources, Training and Teaching, Policy and Service Development.
Person Specification
Education & Qualification
Essential
- oGood general education
- o4 GCSE Grade 4 and above or equivalent, to include Maths and English
- oRSA 2/3 or equivalent experience
- oHigher National certificate in Business Administration or equivalent or relevant experience
Desirable
- oNVQ Level 3 - Business Administration
Experience & Knowledge
Essential
- oData entry skills
- oClerical Experience
- oAn ability to demonstrate initiative and to work well under pressure
- oAbility to work with speed and accuracy
- oAbility to prioritise workload
- oAble to communicate effectively both verbally and written
- oFull knowledge of Microsoft Office applications including Excel, PowerPoint and Publisher.
- oMinute taking skills
- oAttention to detail
- oUse of database
- oKnowledge of Patient/service user Administration System and other hospital systems i.e. SystmOne, eCare, Evolve, HealthRoster, LAS
Desirable
- oUnderstanding of medical terminology
- oUnderstanding of hospital policies
- oPrevious NHS experience
- oAbility to collate, analyse and interpret numerical and textual information
- oAbility to understand and discuss different data queries
Skills & Abilities
Essential
- oAble to work to specific policies and guidelines
- oGood team player
- oPositive interpersonal skills
- oAwareness of patient/service user confidentiality
- oAbility to work calmly in a busy environment
- oTime Management skills
Personal Qualities
Essential
- oFlexible approach to work duties
Person Specification
Education & Qualification
Essential
- oGood general education
- o4 GCSE Grade 4 and above or equivalent, to include Maths and English
- oRSA 2/3 or equivalent experience
- oHigher National certificate in Business Administration or equivalent or relevant experience
Desirable
- oNVQ Level 3 - Business Administration
Experience & Knowledge
Essential
- oData entry skills
- oClerical Experience
- oAn ability to demonstrate initiative and to work well under pressure
- oAbility to work with speed and accuracy
- oAbility to prioritise workload
- oAble to communicate effectively both verbally and written
- oFull knowledge of Microsoft Office applications including Excel, PowerPoint and Publisher.
- oMinute taking skills
- oAttention to detail
- oUse of database
- oKnowledge of Patient/service user Administration System and other hospital systems i.e. SystmOne, eCare, Evolve, HealthRoster, LAS
Desirable
- oUnderstanding of medical terminology
- oUnderstanding of hospital policies
- oPrevious NHS experience
- oAbility to collate, analyse and interpret numerical and textual information
- oAbility to understand and discuss different data queries
Skills & Abilities
Essential
- oAble to work to specific policies and guidelines
- oGood team player
- oPositive interpersonal skills
- oAwareness of patient/service user confidentiality
- oAbility to work calmly in a busy environment
- oTime Management skills
Personal Qualities
Essential
- oFlexible approach to work duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
