Organisational Development & Learning Administrator
The closing date is 27 February 2026
Job summary
An exciting opportunity to join our organisational, development and learning team as an apprentice administrator. The team supports all the learning and development activity for colleagues. This opportunity would suit those starting their career or someone looking for career development or change. If you have enthusiasm, high aspirations and want to make a difference then this role could be for you.
As an apprentice you will
- support and administrate organisational development and learning activities e.g. mandatory learning, staff inductions and other specialised learning programmes for colleagues working in the hospital and community teams.
- A point of contact for colleagues/visitors using the education centre and all training queries.
- Input and maintain the employment record system to record learning records and collate data to produce reports.
- General office duties such as booking rooms, photocopying, answering telephone enquiries, drafting emails and reports.
You will study a level 3 Business Administrator apprenticeship course. There will be a requirement to attend some face-to-face study days at West Suffolk College in Bury St Edmunds and complete some online learning throughout the course. You will be supported by your team to learn in practice as you undertake your role. You will be allocated a work-based mentor and a college tutor who will work together to support your learning.
Main duties of the job
- Support and administrate all aspects of OD and L&D activities e.g Mandatory Learning, Inductions and other programmes including those in the community
- Act as a point of contact for colleagues / visitors using the education centre and all L&D training queries
- Maintain Oracle Learning Management and career management systems including training catalogue, competency requirements and e-learning packages
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Details
Date posted
11 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Apprenticeship
Duration
18 months
Working pattern
Full-time, Flexible working
Reference number
179-7774145-F
Job locations
Drummond Education centre, West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
Drummond Education centre, West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
Employer contact details
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