Job summary
We have an exciting opportunity for someone to join our colorectal team as a colorectal support nurse. The role of the support nurse is to support all areas of the team, including Straight to test (STT), Colorectal cancer care and stoma care. This post will predominantly be working with the STT team and will involve triaging patient's who have been referred on the STT rapid access pathway from their GP.
You will be part of a nurse led pathway to assess patients and where ever possible send them straight to an investigation that is appropriate for them. You will need to be confident at communicating with patient's both face to face and over the telephone.
You will be required to work autonomously and be confident in following nurse led protocols using your own knowledge and experience to interpret information, assess patient's and plan care appropriately.
Main duties of the job
Triaging patients over the telephone who have been referred from the GP.
Interpret results and request investigations accordingly.
Liaise with consultants, registrars, endoscopy, radiology and other teams to ensure patients are triaged quickly and efficiently.
Often engaging in difficult and sensitive conversations with patients.
Discussing and assessing patients who may have been referred from an alternative source, such as other teams within the hospital or A&E department.
Supporting in clinic with the assessment of patients.
Supporting the colorectal MDT
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
Job description
Job responsibilities
Please see attached job description.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Please see attached job description.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Person Specification
Education and qualifications
Essential
- oRegistered General Nurse
- oMentorship or equivalent in Teaching and Assessing
Desirable
- oDegree or willingness to undertake.
- oCounselling Course
- oColorectal Course
- oCommunications Course
Experience and knowledge
Essential
- oExperience at Band 5 or 6 in a hospital setting or equivalent
- oResolving user concerns effectively
- oKnowledge of how health care organisations work
- oDemonstrable understanding of the NMC Scope of Professional
- oExperience of working on own initiative and prioritising workload
- oDemonstrable commitment to education, training and personal development
Desirable
- oResearch and Audit
- oExperience in colorectal or stoma care
Skills and Abilities
Essential
- oComputer literate/ lT Experience.
- oExcellent oral and written communication skills
- oExcellent organisational skills/ prioritisation/ time management
- oExcellent interpersonal skills.
- oAble to expand duties as the role develops
Desirable
Personal qualities
Essential
- oAmbitious
- oAssertive
- oCopes well under pressure
- oTeam player with a pleasant and reassuring manner
- oCurrent understanding of key issues -facing the NHS both locally and nationally
- oFlexible approach to working hours/duties
Person Specification
Education and qualifications
Essential
- oRegistered General Nurse
- oMentorship or equivalent in Teaching and Assessing
Desirable
- oDegree or willingness to undertake.
- oCounselling Course
- oColorectal Course
- oCommunications Course
Experience and knowledge
Essential
- oExperience at Band 5 or 6 in a hospital setting or equivalent
- oResolving user concerns effectively
- oKnowledge of how health care organisations work
- oDemonstrable understanding of the NMC Scope of Professional
- oExperience of working on own initiative and prioritising workload
- oDemonstrable commitment to education, training and personal development
Desirable
- oResearch and Audit
- oExperience in colorectal or stoma care
Skills and Abilities
Essential
- oComputer literate/ lT Experience.
- oExcellent oral and written communication skills
- oExcellent organisational skills/ prioritisation/ time management
- oExcellent interpersonal skills.
- oAble to expand duties as the role develops
Desirable
Personal qualities
Essential
- oAmbitious
- oAssertive
- oCopes well under pressure
- oTeam player with a pleasant and reassuring manner
- oCurrent understanding of key issues -facing the NHS both locally and nationally
- oFlexible approach to working hours/duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
Employer's website
https://www.wsh.nhs.uk (Opens in a new tab)