West Suffolk NHS Foundation Trust

PA/Medical Secretary - Neurology

The closing date is 06 October 2025

Job summary

We are looking for a Medical Secretary/P.A. to join the Neurology Team at WSH. The Neurology Department is made up of five consultants, an honorary consultant from Addenbrookes Hospital, a team of specialist nurses and three medical secretaries.

A Medical Secretary/P.A. is needed to assist the team with their administration work and clinical typing. Part of this role will be setting up clinics and booking up follow up appointments.

Liaising with the Telephone Appointments Staff to ensure clinics are set up in a timely fashion and all slots are utilised.

You will responsible for your consultants day to day diary, annual leave, professional leave and study leave.

You will be dealing with patients with acute and long term neurological conditions, these include motor neurone disease, first seizures, Parkinson's disease etc.

Main duties of the job

To provide a comprehensive personal assistant/secretarial service in support Consultants and associated medical team, ensuring the provision of an efficient and reliable service.

For Full details of the Job role and person specification, please see attached Job Description.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

179-7372480-M

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Job description

Job responsibilities

For Full details of the Job role and person specification, please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Job description

Job responsibilities

For Full details of the Job role and person specification, please see attached Job Description.

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

Person Specification

Education and qualifications

Essential

  • oProven computer literacy
  • oGood standard of general education (including Maths and English GCSE or equivalent)

Desirable

  • oRSA II or equivalent typing
  • oAMSPAR Certificate

Experience and knowledge

Essential

  • oPrevious experience as PA or secretary/administration experience

Desirable

  • oPrevious NHS or related environment
  • oCustomer care experience
  • oMedical terminology

Skills and abilities

Essential

  • oTouch typing
  • oAble to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
  • oAccurate keyboard skills

Desirable

  • oAudio typing oUnderstanding of databases
  • oAble to take minutes.
  • oKnowledge of the hospital administration system
  • oUnderstanding of databases

Personal qualities

Essential

  • oClear and precise communication skills
  • oAble to work in a pressured environment.
  • oGood interpersonal skills
  • oAble to meet deadlines.
  • oGood organisational skills
  • oAbility to work on own initiative or part of a team.
  • oAble to demonstrate an understanding of issues relating to confidentiality.
  • oProven record of good timekeeping and attendance
  • oTeam Player
Person Specification

Education and qualifications

Essential

  • oProven computer literacy
  • oGood standard of general education (including Maths and English GCSE or equivalent)

Desirable

  • oRSA II or equivalent typing
  • oAMSPAR Certificate

Experience and knowledge

Essential

  • oPrevious experience as PA or secretary/administration experience

Desirable

  • oPrevious NHS or related environment
  • oCustomer care experience
  • oMedical terminology

Skills and abilities

Essential

  • oTouch typing
  • oAble to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
  • oAccurate keyboard skills

Desirable

  • oAudio typing oUnderstanding of databases
  • oAble to take minutes.
  • oKnowledge of the hospital administration system
  • oUnderstanding of databases

Personal qualities

Essential

  • oClear and precise communication skills
  • oAble to work in a pressured environment.
  • oGood interpersonal skills
  • oAble to meet deadlines.
  • oGood organisational skills
  • oAbility to work on own initiative or part of a team.
  • oAble to demonstrate an understanding of issues relating to confidentiality.
  • oProven record of good timekeeping and attendance
  • oTeam Player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PA Neurology/Team Leader

Kate Norburn

kate.norburn@wsh.nhs.uk

01284712897

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

179-7372480-M

Job locations

West Suffolk Hospital NHS Foundation Trust

Hardwick Lane

Bury St Edmunds

IP33 2QZ


Supporting documents

Privacy notice

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