Job summary
At the West Suffolk NHS Foundation Trust, Porters are essential members of staff.
Moving patients and equipment is just part of our job.
We liaise with other teams, helping with whatever way possible with the aim to provide the best possible service to the patient.
The satisfaction of supporting someone visiting the hospital and the friendly working environment makes this an appealing opportunity.
Main duties of the job
General Porters are required to assist with day-to-day duties that are necessary for the smooth running of the Department. These duties include but are not limited to:
- Transportation of patients to and from wards and departments.
- Delivery and collection of essential items within the hospital grounds, which will require interpersonal skills and the ability to carry out manual handling tasks.
- Working with a variety of people including staff at all levels, patients and visitors.
Applicants must have good customer service and communication skills coupled with a professional appearance which is appropriate to a front of house role.
Full training is provided and a health assessment will be required before becoming a team member
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Details
Date posted
08 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Per annum, pro-rata
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
179-7253970-F
Job locations
West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP32 2QZ
Employer details
Employer name
West Suffolk NHS Foundation Trust
Address
West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP32 2QZ
Employer's website
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)