West Suffolk NHS Foundation Trust

Generic Worker - Bury Town INT

The closing date is 19 September 2025

Job summary

Are you looking for a change and a challenge? Do you want to broaden your knowledge and skills and join an innovative developing Healthcare Service at the leading edge of Integrated Community Care?

An exciting opportunity for a Community Generic Worker has arisen in the Bury Town Integrated Neighbourhood Team (INT). The team is made up of nursing, therapy and community matrons and work closely with colleagues across health and social care.

The team are based in Technology House in the historic market town of Bury St Edmunds surrounded by picturesque countryside and villages.

The INTs are a dynamic and exciting place to work and offers opportunity to develop and learn in a friendly and supported way.

If your excited about the idea of providing high levels of care to people in their own homes then we're wanting to hear from you!

Main duties of the job

Following training and development as required you will be providing nursing and therapy support to patients in the community.

You will be visiting patients in their own homes and delivering care in line with treatment plans in place by District Nurses within your team. Some of your duties would include phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health.

As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be flexible.

Experience of working in the health and social care field would be an advantage.

There is opportunity to develop and engage with learning with community working offering the scope to learn new skills and ways of working.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-7419337-I

Job locations

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Job description

Job responsibilities

Please see main Job Description attached.

To contribute to the delivery of quality, effective and safe health care to patients within their own homes, residential care homes, and in clinics, by supporting the team in assessing, planning, implementing and evaluating care under the delegation/supervision of registered practitioner

Job description

Job responsibilities

Please see main Job Description attached.

To contribute to the delivery of quality, effective and safe health care to patients within their own homes, residential care homes, and in clinics, by supporting the team in assessing, planning, implementing and evaluating care under the delegation/supervision of registered practitioner

Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to report and escalate concerns to senior clinician
  • oAble to provide high standards of care

Skills and abilities

Essential

  • oEmpathy & sensitivity
  • oAbility to use own initiative
  • oGood observational skills
  • oAbility to manage stressful situations
  • oWork flexibly to accommodate patient/service needs
  • oManoeuvre patients using handling aids oThe ability to kneel, bend & stoop, and work in cramped environments

Personal qualities

Essential

  • oFlexible approach
  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • Frequent Travel Essential - You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means
Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oKeyboard skills and knowledge of SystmOne
  • oAble to report and escalate concerns to senior clinician
  • oAble to provide high standards of care

Skills and abilities

Essential

  • oEmpathy & sensitivity
  • oAbility to use own initiative
  • oGood observational skills
  • oAbility to manage stressful situations
  • oWork flexibly to accommodate patient/service needs
  • oManoeuvre patients using handling aids oThe ability to kneel, bend & stoop, and work in cramped environments

Personal qualities

Essential

  • oFlexible approach
  • oWelcomes feedback on their performance and able to reflect and change behaviour.
  • Frequent Travel Essential - You will need to travel, so you must either hold a full, current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health Team Manager

Robert Moran

robert.moran@wsh.nhs.uk

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

179-7419337-I

Job locations

Technology House

Western Way

Bury St Edmunds

IP33 3SP


Supporting documents

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