West Suffolk NHS Foundation Trust

Nursing Assistant - Emergency Department

The closing date is 04 August 2025

Job summary

Clinical Practice:

Working under the direction of a registered healthcare professional, participate in the personal care of patients and prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role.

The Healthcare Support Worker -Care Maker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.

Undertake operational duties which include:

o Transporting specimens

o Collecting drugs/instruments/ case notes/instruments

o Escort duties

o Document information relating to personal care, onto HIS under the direction of a registered Nurse

o Maintain and monitor stock levels on the ward/department.

o Participate in meetings and handover to discuss patients progress and care

o To safely transport patients

o Provide support to patients and relatives.

o Provide support when required to the ward/community Team

o Undertake Cavendish Care Certificate as required

o Provide cover/care for patients that are cared for in escalation areas.

Main duties of the job

For Full details of the job role and Person Specification, please see attached Job Description

The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7262422-M

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury st edmunds

IP33 2QZ


Job description

Job responsibilities

For Full details of the job role and Person Specification, please see attached Job Description

Certificate of sponsorship For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Job description

Job responsibilities

For Full details of the job role and Person Specification, please see attached Job Description

Certificate of sponsorship For your information only

Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa

If you qualify for another type of visa or right to work, please ignore this information.

Person Specification

Education and qualifications

Essential

  • Holds National Care Certificate or be willing to undertake and complete within 12 weeks or starting

Desirable

  • National Care Certificate holder
  • Functional skills level 1 Maths and English or GCSE equivalent
  • Previous experience of being a Health Care Support Worker

Experience and knowledge

Essential

  • Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
  • Ability to work with staff from a diverse range of backgrounds
  • Ability to work alone or in small team

Desirable

  • Experience of working within a health care environment.
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team

Skills and abilities

Essential

  • Good communication skills (written and verbal).
  • Effective use of electronic solutions to support the delivery of patient care.
  • Able to carry out well defined routine tasks.
  • Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
  • Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.

Personal qualities

Essential

  • Committed to delivering high standards of patient care.
  • Professional outlook and positive attitude
Person Specification

Education and qualifications

Essential

  • Holds National Care Certificate or be willing to undertake and complete within 12 weeks or starting

Desirable

  • National Care Certificate holder
  • Functional skills level 1 Maths and English or GCSE equivalent
  • Previous experience of being a Health Care Support Worker

Experience and knowledge

Essential

  • Experience working in a healthcare, social care organisation/setting or service industry requiring people contact.
  • Ability to work with staff from a diverse range of backgrounds
  • Ability to work alone or in small team

Desirable

  • Experience of working within a health care environment.
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team

Skills and abilities

Essential

  • Good communication skills (written and verbal).
  • Effective use of electronic solutions to support the delivery of patient care.
  • Able to carry out well defined routine tasks.
  • Able to work on own initiative, following direction/supervision by a Registered Healthcare Practitioner.
  • Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.

Personal qualities

Essential

  • Committed to delivering high standards of patient care.
  • Professional outlook and positive attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury st edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury st edmunds

IP33 2QZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ED MANAGER

Michelle Lawrence

michelle.lawrence@wsh.nhs.uk

01284712908

Details

Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

179-7262422-M

Job locations

West Suffolk NHS Foundation Trust

Hardwick Lane

Bury st edmunds

IP33 2QZ


Supporting documents

Privacy notice

West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)