Community Generic Worker

West Suffolk NHS Foundation Trust

The closing date is 20 March 2025

Job summary

Are you looking for a change and a challenge? Do you want to broaden your knowledge and skills and join an innovative developing Healthcare Service, at the leading edge of Integrated Community Care?

We are developing the Integrated Care Model and therefore have close, co-located working relationships with our Social Care colleagues, thus providing a holistic, joined -up service for our patients.

An exciting opportunity for a Community Generic Worker has arisen in the Sudbury Community Health Team. The team are based in the modern Health Centre in Sudbury which is a historic market town surrounded by picturesque villages. The Sudbury Health Centre is the base for a wide range of other health professionals and agencies including Adult Social Care and a GP practice so we are able to work together in a fully integrated way. The successful applicant will join a dynamic, friendly team of community nurses and therapists.

Main duties of the job

Following training, as required, to use skills from the professional areas of Nursing, Occupational Therapy and Physiotherapy, you will be providing nursing and therapy support to patients in the community.

You will be visiting patients in their own homes and implementing the patient's individualised care plan designed by the nurses and therapists. Some of your duties may include carrying out home exercise programmes, phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health.

As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be flexible.

Experience of working in the health and social care field will be an advantage. You will have the chance to be fully involved in working with the Multidisciplinary Team and integrating with Social Care and hospital based staff, as part of our Hospital At Home service. You will need to be committed to ongoing learning and development within the WSFT Community Service.

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-6980820-I

Job locations

Sudbury Community Health Centre

Church Field Road

Sudbury

CO10 2DZ


Job description

Job responsibilities

Please see the full job description for further information

To contribute in the delivery of high standards of health care to patients within their own homes, residential care homes, and in clinics, by assessing, planning, implementing and evaluating care.

Working Pattern:

The service operates between 8am and 6pm and you will be required to work shifts between these times.

Key Areas of Responsibility
  • To provide high standard of care to the patient whilst promoting independence and respecting their privacy and that of their families.
  • To undertake delegated assessments and deliver healthcare for patients.
  • To work alongside the integrated team to prevent unnecessary admission to hospital
  • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users

Job description

Job responsibilities

Please see the full job description for further information

To contribute in the delivery of high standards of health care to patients within their own homes, residential care homes, and in clinics, by assessing, planning, implementing and evaluating care.

Working Pattern:

The service operates between 8am and 6pm and you will be required to work shifts between these times.

Key Areas of Responsibility
  • To provide high standard of care to the patient whilst promoting independence and respecting their privacy and that of their families.
  • To undertake delegated assessments and deliver healthcare for patients.
  • To work alongside the integrated team to prevent unnecessary admission to hospital
  • To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users

Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oGood interpersonal skills
  • oKeyboard skills and knowledge of SystmOne
  • oHighly motivated
  • oAble to provide high standards of care

Skills and abilities

Essential

  • oEmpathy & sensitivity
  • oAbility to use own initiative
  • oGood observational & reporting skills
  • oAbility to manage stressful situations
  • oBe a team player
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.

Personal qualities

Essential

  • Flexible approach
  • Able to make own travel arrangements to meet the needs of the services if required to
Person Specification

Education and qualifications

Essential

  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public

Desirable

  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential

  • oAble to communicate effectively, in writing and verbally, using the English language
  • oGood interpersonal skills
  • oKeyboard skills and knowledge of SystmOne
  • oHighly motivated
  • oAble to provide high standards of care

Skills and abilities

Essential

  • oEmpathy & sensitivity
  • oAbility to use own initiative
  • oGood observational & reporting skills
  • oAbility to manage stressful situations
  • oBe a team player
  • oWork flexibly to accommodate patient/service needs
  • oDemonstrate self-awareness and the ability to reflect on and change own behaviour.

Personal qualities

Essential

  • Flexible approach
  • Able to make own travel arrangements to meet the needs of the services if required to

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Sudbury Community Health Centre

Church Field Road

Sudbury

CO10 2DZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

Sudbury Community Health Centre

Church Field Road

Sudbury

CO10 2DZ


Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Health Team Manager

Jennifer McCrory

jennifer.mccrory@wsh.nhs.uk

07961603129

Date posted

06 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-6980820-I

Job locations

Sudbury Community Health Centre

Church Field Road

Sudbury

CO10 2DZ


Supporting documents

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