Job summary
At the West Suffolk NHS Foundation Trust, Porters are essential members of staff.
Moving patients and equipment is just part of our job.
We liaise with other teams, helping with whatever way possible with the aim to provide the best possible service to the patient.
The satisfaction of supporting someone visiting the hospital and the friendly working environment makes this an appealing opportunity.
We currently have 3 positions available:
1 x 37.5 hours per week
1 x 22.5 hours per week
1 x 15 hours per week
Main duties of the job
General Porters are required to assist with day-to-day duties that are necessary for the smooth running of the Department. These duties include but are not limited to:
- Transportation of patients to and from wards and departments.
- Delivery and collection of essential items within the hospital grounds, which will require interpersonal skills and the ability to carry out manual handling tasks.
- Working with a variety of people including staff at all levels, patients and visitors.
Applicants must have good customer service and communication skills coupled with a professional appearance which is appropriate to a front of house role.
Full training is provided and a health assessment will be required before becoming a team member.
STAFF CAR PARKING
Staff Car Parking on the West Suffolk Hospital Site is eligible for individuals working outside of the core hours, 07:00 - 18:30. This role is eligible to park on site.
For individuals working within the core hours, the Trust offers parking off site at the Bury St Edmunds Rugby Club, which is serviced by a regular shuttle bus to and from the Hospital.
This parking restriction does not apply if an individual is required to work on a weekend or if they are required to complete "on call" duties within their role.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description
Job responsibilities
Duties include:
- Assisting in the general collection and delivering of service.
- The collection of food trolleys to and from the main kitchens and delivery to wards and or departments
- The collection and transportation of domestic waste (non- clinical) from wards and departments to the waste holding area and then compacting the waste.
- The collection of dirty laundry from wards and or departments to the dirty linen bay and delivery of clean laundry back to wards.
- To assist with the collection of equipment from the Stores area and delivery to the appropriate ward or department.
- The collection and delivery of any other equipment, including medical gas cylinders,
- The preparations of medical gas cylinders for use i.e., transferring gauges/flow meters
- The collection and replacement of Sharp Smart containers to wards and or departments and maintaining the Sharps Smart area in a neat and tidy fashion.
- The collection of clinical waste from wards and or departments to the waste station and disposal and recording of clinical waste within the Waste Station area.
- Assisting in the removal of deceased patients to the Mortuary.
- The transportation of patients to and from wards and or departments.
- Assisting with the control of traffic and car parking within the Hospital grounds when required, i.e. Major incidents, Missing Patients and other emergency situations.
- Assisting with on-the-job training to new members of staff.
Job description
Job responsibilities
Duties include:
- Assisting in the general collection and delivering of service.
- The collection of food trolleys to and from the main kitchens and delivery to wards and or departments
- The collection and transportation of domestic waste (non- clinical) from wards and departments to the waste holding area and then compacting the waste.
- The collection of dirty laundry from wards and or departments to the dirty linen bay and delivery of clean laundry back to wards.
- To assist with the collection of equipment from the Stores area and delivery to the appropriate ward or department.
- The collection and delivery of any other equipment, including medical gas cylinders,
- The preparations of medical gas cylinders for use i.e., transferring gauges/flow meters
- The collection and replacement of Sharp Smart containers to wards and or departments and maintaining the Sharps Smart area in a neat and tidy fashion.
- The collection of clinical waste from wards and or departments to the waste station and disposal and recording of clinical waste within the Waste Station area.
- Assisting in the removal of deceased patients to the Mortuary.
- The transportation of patients to and from wards and or departments.
- Assisting with the control of traffic and car parking within the Hospital grounds when required, i.e. Major incidents, Missing Patients and other emergency situations.
- Assisting with on-the-job training to new members of staff.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) qualifications to demonstrate a good standard of general education.
- Basic skills in literacy and numeracy.
- NVQ Level 2 in Portering; or willing to work towards
Experience
Essential
- Experience of providing high quality customer service.
- Proven ability to work without supervision.
- Able to drive tugs, move laundry bags and carry out all other manual handling tasks as required.
Desirable
- Previous experience of working in a hospital environment.
- Previous Portering experience.
Skills
Essential
- Good communication and interpersonal skills.
- Proven track record of reliability, punctuality, and trustworthiness.
- Flexible approach to working hours with the ability to work an alternating shift pattern.
- Able to work using own initiative.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) qualifications to demonstrate a good standard of general education.
- Basic skills in literacy and numeracy.
- NVQ Level 2 in Portering; or willing to work towards
Experience
Essential
- Experience of providing high quality customer service.
- Proven ability to work without supervision.
- Able to drive tugs, move laundry bags and carry out all other manual handling tasks as required.
Desirable
- Previous experience of working in a hospital environment.
- Previous Portering experience.
Skills
Essential
- Good communication and interpersonal skills.
- Proven track record of reliability, punctuality, and trustworthiness.
- Flexible approach to working hours with the ability to work an alternating shift pattern.
- Able to work using own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
